Account Services Team Leader
Location: Chipping Warden, Northamptonshire
Shift Pattern: Monday-Friday, 37.5hrs per week
Salary: £28,000-£32,000 per annum
Contract Type: Temp to Perm
Are you an experienced administrator with strong leadership skills and a passion for delivering excellent service? Join our client’s team in Chipping Warden as an Account Services Team Leader, where you’ll play a vital role in ensuring smooth operations and maintaining client satisfaction.
Key Responsibilities:
1. Build and maintain strong relationships with key clients.
2. Attend client review meetings alongside the Strategic Account Manager.
3. Lead the training of new team members, ensuring adherence to best practices.
4. Support the team with vehicle delays, damages, and accident repairs, keeping clients informed of actions being taken.
5. Run daily reports and manage booking confirmations and communications for vehicle movements.
6. Oversee administrative processes, including PCN speeding fines, vehicle taxing, and V5 documentation.
7. Provide effective leadership and ensure seamless communication within the team, both on-site and remotely.
8. Take on additional administrative tasks as needed to cover absences or high workloads.
What We’re Looking For:
1. Previous experience in administration is essential.
2. A background in the automotive or logistics sector is desirable.
3. Strong computer and data management skills.
4. Excellent communication and customer service skills.
5. Ability to stay calm under pressure and adopt a logical, methodical approach.
6. Attention to detail, professionalism, and self-motivation.
7. A proactive and flexible attitude, with the ability to work as part of a cohesive team.
8. Willingness to travel to other sites if required.
Commutable from: Banbury, Bicester, Bletchley, Brackley, Buckingham, Daventry, Leamington Spa, Milton Keynes, Northampton, Rugby, Stratford-upon-Avon
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