Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Derby
Salary: £46,148 - £52,809 pro rata pa
Salary period: Yearly
Closing: 18/02/2025 23:59
Interview date: 04/03/2025
Drivability Centre Manager
Band 7
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
We have an exciting opportunity for an experienced Operational Manager to lead our expert and friendly team of Occupational Therapists, Driving Instructors and Administration staff on a permanent, part-time basis at Derby and the outreach services at Stoke and Newark. You will be responsible for the operational management of the service on a day-to-day basis, including all aspects of the business, staff and service provision. This will also include practical resources, specifically the vehicle fleet and specialist adaptations.
Derby Drivability is primarily a medical driving assessment centre and the majority of patients who are referred to the centre have some form of cognitive impairment. Other users of the centre have significant physical disabilities, who are assisted, supported and advised how to drive safely.
Main duties of the job
* Responsible for the effective management of the budget for DrivAbility.
* Ensure that working practices are aligned with the biannual accreditation process.
* Manage, coordinate and plan department activity levels.
* Understand and manage the flow of assessment activity.
* Support local police forces with their safe driving campaigns.
* Provide day-to-day line management of the staff within Derby DrivAbility, including recruitment, selection, and induction of staff. Conduct appraisals, develop individuals, manage performance, absence, and mandatory training, and specific training required for the specialty.
* Monitor and manage staff resource and skill mix to meet the demands of the service.
* Take responsibility for dealing with informal complaint resolution and liaison with PALS.
* Mediate in staff disputes and negotiate solutions as appropriate.
* Motivate, engage and develop the team and act as a good role model for the team, leading by example.
* Lead and coordinate team communication, including holding regular team meetings.
Minimum Requirements
* Educated to Degree level or equivalent experience in a leadership/business discipline.
* Demonstrates an excellent standard of English and maths (minimum O'Level/GCSE grade C/4 or above).
* Demonstrates experience of operational management, business management, coordinating staff resources and prioritising.
* Demonstrates an understanding of the importance of personal mobility and the impact this has on a person's lifestyle.
Knowledge and Experience
* Experience in a management and leadership role in NHS/Health Care/Driving Mobility environment.
* Experience of budgetary management and accountability.
* Experience managing staffing levels, balancing budgets to meet service needs and cost improvements.
* Experience of contract management, working to service legislation (including H&S), policies, procedures and guidelines.
* Experience of working with people who require driving assessment or have physical disability/impairment.
* Knowledge of DVLA and Motability processes around driving assessments.
Communication and Relationships
* Experience producing written reports, specifically relating to operational and financial performance to senior management and external agents.
* Experience managing and supporting resolution of team conflict, using de-escalation and negotiation skills.
* Experience building and maintaining working relationships with colleagues and other professionals.
* Experience of motivating others with empathy and reassurance.
Analytical and Planning
* Experience of working with KPIs and meeting targets, including those relating to demand and capacity and waiting lists.
* Experience assessing, interpreting and analysing a range of complex information.
* Experience planning and reorganising a service/service improvement to facilitate change.
Join us and help make a real difference to our Trust.
Closing date of applications: 18 February 2025
Date of interview: 4 March 2025
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