The provided job description contains detailed responsibilities and qualifications, but it suffers from significant formatting issues, redundancy, and lack of clarity in some sections. To improve readability and professionalism, I will consolidate duplicate points, correct structural inconsistencies, and enhance clarity while maintaining the original content and intent.
Below is the refined version:
Job Description
Main Duties and Responsibilities:
* Maximise every member and guest’s experience in our club.
* Support the sales and retention of memberships through excellent customer service.
* Contribute to maintaining high standards of cleanliness and hygiene in the club.
* Act as a competent key holder, covering shifts as required.
* Maintain a good understanding of the membership software system.
* Stay up-to-date with current Fitness Challenges, class descriptions, and gym floor focus, and participate in these activities.
* Support the Fitness Manager with Gym Floor operations.
* Experience and familiarize yourself with the products and services offered.
* Ensure the facilities are kept above expectations by actively participating in the upkeep of the club, with support from the team.
* Drive secondary spend KPI targets.
* Handle member complaints competently and ensure relevant managers are informed.
Qualifications:
* Outgoing personality with a positive mindset.
* Competent in all administrative duties.
* Driven, ambitious, with a keen desire to learn and develop.
* Willing to participate in learning and development opportunities to progress.
* Able to perform operational key holder duties as required.
* Passionate about fitness, administration, and customer service.
* Flexible to work shifts and support the team as needed.
* Target-focused, supporting sales and retention goals.
Additional Information:
Visit our LinkedIn page to see more about our brand. This opportunity at Frasers Group is for the fearless. Embrace our principles:
* Think without limits - Think fast, fearlessly, and lead the team.
* Own it and back yourself - Take responsibility for your role and results.
* Be relevant - Stay relevant to our people, partners, and the planet.
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