HR Administrator (Learning and Development)
Delighted to be supporting one of the top law firms in the UK (c.1000 employees) in hiring for a HR Administrator (Learning and Development) to work in an established and highly regarded Learning and Development Team.
The administrator role focuses on the day-to-day delivery of routine tasks, using existing processes or procedures to ensure the smooth running of established programmes. The role will also help the team to support client groups with bespoke initiatives and exciting and innovative projects, using their knowledge and experience to solve a range of queries and administrative tasks, and acts on the instructions or guidance from others for more complex tasks.
Main Responsibilities:
1. Being a first point of contact for L&D queries and monitoring the team inbox.
2. Managing communications sent on behalf of Learning and Development, including monthly L&D email, course marketing, reminders, prework, post-work and evaluation requests, reviewing these on a regular basis to ensure they are accurate and up to date.
3. Responsibility for on the day set-up, liaising with Front of House to ensure room layout and equipment are booked and set up as required (e.g. materials, catering, AV support and welcoming specialist external providers).
4. Collating and summarising course evaluations for the business partner and advisers, circulating to internal stakeholders and external providers as appropriate.
5. Maintains LMS platform, including uploading and archiving content, managing attendance records, producing delegate lists, training admin users on how to use the LMS.
6. Developing and maintaining effective working relationships at all levels within the firm, building confidence, trust and respect.
7. Striving for continuous improvement of department administration including processes, procedures, and systems.
8. Maintaining the department intranet pages, regularly reviewing these to ensure accuracy.
9. Working with the other Learning and Development administrator and advisers to upload and maintain digital content on the firm’s LMS.
What we are looking for in a candidate:
1. Educated to A-level or equivalent.
2. An interest in Learning and Development.
3. Excellent organisation and administrative skills.
4. Excellent written and verbal communication skills.
5. Proactive manner with strong client service focus.
6. Ability to prioritise and meet tight deadlines.
7. Curiosity and motivation to learn on-the-job.
8. Excellent attention to detail.
If you think this could be the right role for you, please don't hesitate to apply.
A fantastic benefits package is on offer and this role will give you a great platform to build a long and successful career in HR.
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