Job summary This is an exciting opportunity for an enthusiastic, conscientious and self-motivated individual to work as part of the Patient Safety Team in Newcastle upon Tyne Hospitals. The Patient Safety Support Officer role is based within the Clinical Governance and Risk Department at the Royal Victoria Infirmary. The successful candidate will be confident in the use of data and integral to the administrative functions of the Patient Safety Team, as well as contributing to the broader activities of the department. The post would suit an individual who is eager to develop their knowledge and skills in a Trust-wide patient safety and clinical governance role, with the support of a well-established and friendly team. Interview Date: 1 May 2025 37 Hours 30 Minutes/Week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE Main duties of the job The post holder will possess excellent written and verbal communication skills. They will be able to work well as part of a team and develop positive working relationships with other members of the department. The ability to work flexibly and demonstrate good interpersonal skills is essential. The successful candidate will have a good working knowledge of a variety of digital based systems including Microsoft Office. They will be comfortable in the collection, analysis and presentation of different types of data. They will also possess strong clerical and administrative skills, often working to strict deadlines. The Patient Safety Officer will work alongside the Patient Safety Coordinator and other members of the team and wider, to support Trust-wide patient safety and clinical governance workstreams. About us Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Date posted 09 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year per annum Contract Fixed term Duration 9 months Working pattern Full-time Reference number 317-2025-13-08-DR Job locations Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Job description Job responsibilities Responsible for the provision of clerical, administrative and secretarial support to the Patient Safety Team and to contribute to the broader activities within the team as required, ensuring information is validated, accurate and timely, to meet both national and local needs. Develop spreadsheets and reports from information systems to reflect the changing requirements of the role. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. Job description Job responsibilities Responsible for the provision of clerical, administrative and secretarial support to the Patient Safety Team and to contribute to the broader activities within the team as required, ensuring information is validated, accurate and timely, to meet both national and local needs. Develop spreadsheets and reports from information systems to reflect the changing requirements of the role. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. Person Specification Qualifications Essential NVQ Level 3 or equivalent qualification / equivalent previous experience Knowledge Essential Possess a sound working knowledge of computer based and other types of information systems including data collection, validation, reporting and presentation within the NHS or equivalent organisation Experience Essential Possess previous experience of using spreadsheets and other types of information systems for data collection, reporting and analysis Knowledge and experience of a range of secretarial/administration procedures and software programmes (Microsoft Word, Office, Excel etc) Desirable Be experienced in the use of Cerner eRecord eRecord or similar Electronic Patient Record (EPR) Experience of working in an NHS Informatics environment and pulling reports for Trust Committees Skill Essential Possess good analytical, numerical and statistical skills Possess previous experience of using spreadsheets Have good communication skills and ability to work to deadlines Have excellent written and verbal communication skills Organisational skills and able to work to deadlines Evidence of team working and relationship skills Accuracy and attention to detail Person Specification Qualifications Essential NVQ Level 3 or equivalent qualification / equivalent previous experience Knowledge Essential Possess a sound working knowledge of computer based and other types of information systems including data collection, validation, reporting and presentation within the NHS or equivalent organisation Experience Essential Possess previous experience of using spreadsheets and other types of information systems for data collection, reporting and analysis Knowledge and experience of a range of secretarial/administration procedures and software programmes (Microsoft Word, Office, Excel etc) Desirable Be experienced in the use of Cerner eRecord eRecord or similar Electronic Patient Record (EPR) Experience of working in an NHS Informatics environment and pulling reports for Trust Committees Skill Essential Possess good analytical, numerical and statistical skills Possess previous experience of using spreadsheets Have good communication skills and ability to work to deadlines Have excellent written and verbal communication skills Organisational skills and able to work to deadlines Evidence of team working and relationship skills Accuracy and attention to detail Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust Address Royal Victoria Infirmary 317 02 Royal Victoria Infirmary NE1 4LP Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)