About The Role
Introducing Inside Story, part of the TFG London family along with Hobbs, Phase Eight and Whistles. From cushions to candles, velvets to linens, this luxury homeware brand will take you to a place of colour, craft and creativity.
At Inside Story, our people are the beating heart of the brand and we are passionate about bold design, premium quality and inspiring creativity.
We are growing in 2024 and are looking for a Store Manager to join us in our new store opening in Bluewater Shopping Centre at the end of November. If you can energise and challenge your team to maximise the brands, and their own potential then we want to hear from you!
You will play a pivotal role in creating a first-class shopping experience for our customers. Through collaboration, you will coach and support your team to reach their own professional goals and drive excellence to impact sales and customer service KPIs.
Key accountabilities and KPIs include:
1. Take direct ownership of store performance identifying opportunities for further growth
2. Maintain a commercial approach to role and operations, to maximise store profitability
3. Nurture, coach and develop strong diverse teams with a focus on delivering first class customer experience
4. Proactively identify opportunities to ensure continued success in the store
5. Recognise key areas of strength within the team and areas for growth
Who are we looking for?
You will be:
6. A customer-centric leader who thrives in a fast-paced environment.
7. Capable in managing high performing teams in a store or concession setting.
8. Able to demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.
9. Confident in your delivery and motivated to add value, utilising the strengths of your team around you to think ‘bigger picture’.
10. A natural role model with a passion and authority and you are both a ‘people’ as well as a ‘commercial’ person.
11. Passionate about being on the shop floor interacting with our customers whilst sharing your knowledge and expertise with authority and confidence.
What's in it for you?
It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
12. 70% off staff discount
13. Up to 34 days holiday entitlement
14. Financial and Wellbeing support
15. Enhanced Maternity package
16. Virtual GP service - 24/7
17. Plus much more!
We are actively recruiting now so don’t wait, hit the apply button and let’s talk about your future!
About You
Not Specified