Business Admin Apprenticeship - Hermitage Primary School Hermitage Primary School is seeking a motivated and organized individual to join our team as a Business Administration Apprentice. This 16-month program, delivered by LMP Education (rated the UK’s top training provider), offers a valuable opportunity to gain a Level 3 Business Administration qualification while working in a dynamic and inclusive school environment. As the first point of contact for parents, visitors, and staff, you will ensure a warm and professional welcome at our reception. Your responsibilities will include managing enquiries, maintaining accurate records, assisting with administrative tasks, and supporting communication across the school community. You'll also play a vital role in upholding safeguarding practices, maintaining shared areas, and supporting various school functions. Ideal candidates will have excellent interpersonal skills, the ability to manage tasks efficiently, strong IT proficiency, and a commitment to inclusion and diversity. Located in the historic Wapping area near iconic landmarks, Hermitage Primary School provides a vibrant, creative, and multicultural environment, making it an exceptional place to grow and learn. Join us to gain hands-on experience, contribute to the success of our pupils, and develop your professional career in business administration. Key Details: Salary: £6.50 to £10.42 per hour Working week: Monday to Friday, 37 hours a week, 8:00am - 4:00pm. (Term Time only, 38-40 weeks a year) Notice Period: 1 Month Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/remote). Training Provider: LMP Education (rated 1st best UK training provider) Core Responsibilities: Serve as the first point of contact for parents, visitors, and staff, ensuring a warm and professional welcome. Oversee the reception area and ensure all visitors follow safeguarding procedures and receive appropriate information. Handle front-line enquiries from parents, pupils, and staff in person, by phone, and via email promptly and politely. Manage and record calls from parents reporting absences, ensuring accurate updates to attendance records. Liaise with external agencies and distribute messages and correspondence efficiently. Draft and send letters, text messages, and other communications to parents and carers as required. Perform administrative tasks, including filing, data entry, distributing mail, and preparing outgoing post. Assist with photocopying, resource preparation, and managing classroom materials. Support the Finance Officer with data entry, processing orders, and managing invoices. Maintain tidiness and organization in public and shared school areas, ensuring readiness for visitors. Oversee storage and distribution of school uniforms, lost property, and sportswear. Collaborate with the attendance lead to contact parents about pupil absences and calculate lunch numbers. Participate in training and performance management, sharing insights to improve office processes. Uphold school policies, including health and safety and equal opportunities, while supporting safeguarding practices. Undertake additional tasks aligned with the role's grade, including supervising unwell pupils or providing basic first aid. Person Specification Required: 1. To be an outstanding apprentice and have a commitment to own continuing professional development 2. Excellent interpersonal skills and the ability to successfully work in teams 3. To be able to communicate (verbally and non-verbally) well with diverse groups and develop and maintain positive relationships with all members of the school community 4. To be able to prioritise workload; have excellent time management and organisational skills 5. To be confident in the use of email, word processing and database programs 6. To understand the importance of accuracy and attention to detail in data entry and communication 7. Knowledge and experience of monitoring attendance rates 8. Experience of and a commitment to the involvement of parents in education 9. Commitment to inclusion and diversity in schools 10. To understand the statutory requirements of legislation concerning Safeguarding, including Child Protection, Equal Opportunities and Health & Safety 11. To demonstrate a commitment to the success of pupils at Hermitage School Further Details About the Employer Hermitage is a one-and-a-half form entry primary school located next to the River Thames, in the historic area of Wapping. We are a short walk from the Tower of London; Tower Bridge and St Katharine’s Docks and we work hard to ensure that our pupils can make the most of this amazing location Our curriculum develops skills and knowledge progressively over eight years and reflects our multicultural community and location in London. Wherever possible, we take a creative approach to learning and offer a broad curriculum to all our pupils. We are a percussion specialist school, with children learning African drumming and the glockenspiel in Years One to Four before progressing to Steel Pan drumming in Years Five and Six. We have extensive grounds which include a pond and wildlife area, plus a community growing space, where children can learn about how to care for the world around them. We enjoy working with visiting specialists and recent projects include concerts at The Royal Albert Hall and the O2 and an ongoing partnership with the Unicorn Theatre. Next steps & Pre-employment checks: (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further. Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment. LMPBA