10728SR
£60k – 70k per year
D365 F&O Support Specialist
Location: Andover, Hampshire (3 days a week onsite)
Contract: Fixed-term until December 2025
Salary: £70,000 per annum + Benefits
An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge.
About the Role
In this pivotal position, you will:
* Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems.
* Troubleshoot and resolve incidents in collaboration with third-party providers.
* Log support calls and maintain comprehensive documentation of resolutions.
* Work with business analysts to translate business requirements into actionable functional specifications.
* Support testing, acceptance, and the lifecycle management of ERP solutions.
* Participate in an on-call rota for out-of-hours support.
Key Skills and Experience
Essential:
* At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered).
* Strong understanding of the Finance module and at least one additional module (e.g., Sales & Marketing, Trade & Logistics, Supply Chain & Procurement).
* Knowledge of finance, accounting, and taxation processes.
* Experience in requirements gathering and solution design.
* Clear and concise communication skills, both written and verbal.
* Bachelor’s degree in Business or Technology-related disciplines.
* Dynamics 365 F&O or AX certifications.
Desirable:
* Fluency in additional European languages.
* Familiarity with system administration, AIF, or electronic reporting.
Additional Benefits Include:
* Annual leave (pro rata to start date).
* Group Life Assurance (Death in Service).
* Health Cash Plan (effective after probation).
* 50% employee discount on products (effective after probation).
* Employee Assistance Programme.
* Group Personal Pension Plan (5% employee, 5% employer contributions).
Why Apply?
This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards.
If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity!
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