Receptionist
Location: Alcester
Salary: 23k - 24k DOE
Hours: Full Time & Office based / 9am-5.15pm Monday-Friday
Our legal client is looking for a bright, enthusiastic, and professional individual to join their Alcester legal team as Receptionist to assist with day-to-day client service and administration.
Duties will include, but are not limited to:
1. Telephone answering as part of a team, distributing calls and taking messages.
2. Greeting and assisting clients and visitors to the office in a professional and helpful manner.
3. Obtaining Client ID, scanning and verifying.
4. Dealing with general enquiries either by telephone or face to face professionally and efficiently.
5. Taking card payments over the phone or face to face.
6. Dealing with incoming and outgoing post.
7. Maintain electronic diaries & meeting room management.
8. Prepare and deliver the banking.
9. Ordering stationery and office supplies.
10. Be responsible for creating a welcoming and friendly reception area.
11. Be able to apply GDPR regulations.
12. Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files.
Candidates are required to have:
1. A previous background in reception. Experience of legal work is desirable, but not essential.
2. Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted).
3. A positive, professional and approachable demeanour.
4. Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone.
5. Good base level of IT skills.
6. Outstanding communication skills.
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