Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Gloucester Job Ref: 203134 About the role Benefact Group, are looking for a Product Analyst / Developer to join our Gloucester office. We are looking for a creative and enthusiastic person to join our System Development team. The team is responsible for the support, administration, analysis, design, development and testing of changes to the system and interfaces of the current insurance platform - Iplus. The team is a core part of IT within the Group Technology department, delivering the company’s IT strategy and business vision for the platform. We need a Product Analyst/Developer to join our team to help deliver our challenging business priorities by supporting and developing the core insurance platform as well as supporting new projects and product transfer. The role will be key in the analysis and development of our existing insurance products. If you have experience of using I90 or Iplus then we can make training available to bring you up to the technical level required for this role. It's not just all about the technology - it is about the customer and collaborating with our co-workers to deliver something of enduring and sustainable value whilst giving back to good causes. We'd like you to help us to do that. Key responsibilities The job is a mix of business-as-usual and project work, with an ever-changing balance between the two. It involves configuration, customisation, and analysis, requiring a lot of interaction with the different IT and Data teams, Product Owners, Business Analysts, and the wider business stakeholders. You will have the opportunity to learn, receive training and develop existing skills across a range of systems within a complex and dynamic architecture. We have several maintenance and development projects which need to be live over the next few years, and you will play a key role in helping us to achieve this. Knowledge, skills and experience Evidence of experience with insurance products, pricing structures and layout. Ability to be flexible, willing to take on new skills and be human. Ability to communicate with the team and other areas of IT Display innovative thinking when establishing solutions to problems, going outside of existing skill sets when necessary. Desirable skills & experience: I or I/90 experience – either user or developer Understanding of insurance processes, terminology and compliance implications. Any programming experience Experience in providing IT 3rd level application support What we offer A competitive salary - let's discuss it Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme up to 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance Up to £300 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications About us Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.