You will need to be a registered Paramedic or Nurse (Adult) with significant experience of clinical practice in the field of primary care and urgent & emergency care. You will be required to have operated in an autonomous capacity within a primary/urgent/emergency care setting. You will have sound assessment and decision-making skills, the ability to plan and prioritise clinical workloads and ability to negotiate appropriate treatment and referral strategies. Excellent communication skills and the ability to work under pressure are also prerequisites for this role. You will be responsible for providing support and clinical oversight of the Computer Aided Dispatch system to ensure that patient safety is maintained from their point of contact to reaching definitive care. Experience in either pre-hospital, acute, chronic or primary care will assist you in carrying out complex clinical triage on the telephone, providing assessment, referring to the most appropriate care pathway, or sometimes providing support whilst an emergency crew are on their way, looking to get patient care right, first time, every time.