Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today Job Details INDWC Transport Planner/Driver Controller Feltham, TW13 7HF World Courier Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings over 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation Cencora. We fully understand our customers’ needs and navigate pharmaceutical logistics complexities with care. In countries with limited infrastructure, we identify customs and regulatory requirements. Our premier customer service and full-service solutions enable clients to focus on what matters most innovation. Position Summary Due to continued growth, World Courier is recruiting for a Transport Controller to join our busy Operations team, based in our Feltham Office. You will be responsible for coordinating a fleet of drivers to make collections and deliveries of time and temperature sensitive consignments across the UK. The successful candidate must hold a high level of concentration and attention to detail and the ability to understand and distribute varied information during critical and pressurised times. The role would dictate a flexible approach to both working hours and the candidate must have the ability to interact with associates at all levels. With our expertise in specialty healthcare logistics, we deliver advanced medical courier services. We cater to pharma companies globally, ensuring seamless transportation of critical healthcare products. Specializing in global biopharma logistics, we are a medical courier with worldwide capabilities. Our goal is to ensure seamless medical delivery of biopharmaceutical products worldwide. With a focus on temperature-controlled solutions, we offer secure and efficient transportation solutions for vital medications, vaccines, and research samples. Shift – Monday – Friday, 8.5 hours per day (including lunch break) between 0400 – 2200 rotating weekly Weekend Coverage As Required (paid As Overtime) Primary Duties and Responsibilities Allocations of collections and deliveries to the UK driving team - arranging the transport of time critical and temperature controlled pharmaceutical shipments Route planning as efficiently as possible, as well as arranging ad-hoc changes as required Communicating to drivers the relevant information appropriate to the consignment Preparation of Specialist packaging and temperature controlled consignments Refurbishment of packaging and general warehouse duties Downloading and processing of temperature control data Candidate Requirements At least 3 years of driver dispatch/controlling/transport planning experience Previous experience in freight or courier industry preferred - ideally working with temperature controlled, time sensitive deliveries such as pharmaceuticals Extensive knowledge of the London and home countries, with a good general knowledge of the UK road network Adaptable and able to perform under pressure Well-developed prioritisation skills Strong verbal and written communication Excellent problem-solving skills What We Offer Competitive Salary Package, Shift Allowance and Annual Bonus Plan Employee Benefits Company Pension scheme 20 days holiday allowance plus bank holidays. Holiday allowance increases with service. Loyalty Bonus Overtime available True Blue reward Scheme Annual performance-based pay review and Bonus Private Healthcare - Vitality Life insurance Employee assistance program Staff events Progression opportunities available What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (UK) Ltd Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsccencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned