We’re striving to build a diverse team and welcome applicants from all backgrounds to apply. We believe that unique differences are what makes a strong team and are actively committed to building an inclusive work environment. So, if you're passionate and ready to contribute, we'd love to hear from you!
We're looking for a Product Developer to join our growing technology team. You'll work on delivering great features to our users, while building and maintaining our ticketing platform. At Ticket Tailor, our customers are our highest priority, and as a customer-centric company, you’ll focus on delighting our users over writing perfect code.
Ticket Tailor supports over 30k event organisers around the world; this means it is critical we drive for simplicity, ease of use and consistency across all our products. With a small engineering team and a purposeful roadmap, this is a great opportunity to be a key part of a rapidly growing company and platform.
This is a hybrid position, 2 days from our office in Hackney and 3 days from home (but our office is open 5 days a week and you will have a fixed desk you can use as often as you like).
About Us
At Ticket Tailor, our mission is to empower a diverse range of event creators by making it easy and affordable to sell tickets online. We believe in doing business for the good of society and the environment, by growing better not just bigger.
Last year, over 10 million orders were placed through the Ticket Tailor platform, for all types of events from art installations to water parks. We have a world-class NPS score and pride ourselves in building a simple platform built with a customer-first mindset.
We love to work with inclusive and supportive people who share our belief that a happy workplace = happy customers.
We're a fully independent, profitable, and bootstrapped company meaning we don’t have to answer to anyone except ourselves and our customers, allowing us to scale the company sustainably and with soul. This allows us to grow on purpose – with purpose - so that every event ticket sold with Ticket Tailor can have a positive impact.
We're carbon neutral (having offset our entire history of emissions), donate to climate causes for every ticket sold, and most recently became a certified B Corp, joining a global community of businesses putting people and the planet first.
Diversity & Inclusion
At Ticket Tailor, we’re building a small but mighty team to help us deliver big differences to people, the planet & society. We’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.
As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the events & ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.
We believe that diverse teams enable us to have different perspectives and points of view, which in return allows us to question the norm, support our customers, and adapt our decision-making.
About The Role:
You’ll work on building and improving our Ticketing Platform, Dashboard, and API. We're constantly evolving and growing our product, and you will work closely with our product team to deliver new features for our customer base. You'll be part of an established team of developers of all experience levels, meaning you're constantly learning and encouraged to share your own knowledge.
We place a strong emphasis on ownership - we each own the tasks we deliver - from understanding the problem, to designing small blocks of long-term value, to the quality of the solution delivered. We test all new features and deploy multiple times a day.
As a small team, you'll also have lots of opportunities to provide input into the wider technology decision-making process while sharing successes with the company.
Our Stack:
PHP is our primary language, and we use Laminas and Mezzio frameworks.
Apache & Varnish for our Web Servers & Caching.
RDS MySQL for data management.
CloudFormation on AWS for our instance management.
Cloudflare for CDN, queueing and workers.
jQuery for Javascript.
Github and Github Actions for source control and CI.
This role will suit you if…
You favour pragmatic, user-centric solutions over perfection or best practice.
You strive for simplicity in your solutions and like to incrementally deliver small pieces of long-term value.
You work from first principles and design-first over copy-and-paste programming.
You continually seek to maximise your impact in the work you deliver and how you manage your time.
You enjoy ownership of small but meaningful projects and consider multiple stakeholders in your work.
You see value in many types of testing, and want to work with Trunk Based Development, continually releasing small pieces of long-term value to the platform.
You’re equally happy collaborating with others and working on your own to solve deep complex problems in code.
You value security, adopt a security mindset as you work, and ensure your squad follows secure practices.
You enjoy constantly learning and have a growth mindset.
You use or are curious about using AI to enhance your productivity and quality.
The Process:
1. An initial discovery call to learn more about you (30 minutes).
2. A remote video interview with one of our tech leads, Emma, to discuss your technical background in more depth (60 minutes).
3. A take-home tech test in any language of your choice (up to 3 hours).
4. An on-site workshop consisting of a systems design exercise, chat with the product team and culture interview (usually around 3 hours).
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