WSH is the parent company for leading brands operating in the catering and hospitality sectors. Our brands operate in diverse sectors, including:
* Public spaces – such as the Science Museum, St Pancras Champagne bar and Dublin Zoo
* Workspaces – from power stations to investment banks
* Education – primary schools, secondary schools, colleges and universities
A central support office provides Financial, HR, IT, Legal, Supply Chain and other administrative services to the group companies each of whom retains its own personality and who operate across a number of catering and hospitality markets.
Recent acquisitions provide the group with new opportunities and include prestigious locations such as Musee Du Louvre in Paris and partnerships with established chefs such as Claus Meyers in Denmark.
Job Description
Reporting to the Operational Technology Manager, the Regional Technology Partner will be responsible for supporting client operations and sales teams with technological requirements and small to medium sized projects. Operating within a designated region, but supporting other regions, when necessary, you will work with various teams to ensure the technology within the client locations is scoped and implemented correctly, and work to iron out any issues with various 3rd parties and suppliers. As part of the Customer Technology Team, you will support your colleagues as they will in turn support you with the various projects.
This role is based in the Central Region; from south of Manchester down to the M25 and from Cambridge to the Welsh border.
Key accountabilities include:
* Liaising and supporting client operations with technology requirements and small projects.
* Using your organisational skills, you will help create action plans and follow them through to successful completion with the team.
* Recommend company approved technology solutions to clients and the operational teams.
* Working with the Customer Technology Team to follow and implement technology strategy.
* Work closely with technology partners/suppliers.
* Work with the Customer Technology Team to support the operational colleagues with technology within the client sites.
* Work with contractors so ensure that technology solutions installed are to the required specification and standard.
* Ensure that all implementations are carried out within health and safety guidelines and client restrictions.
* Support the opening/mobilisation of new contracts with technology requirements.
* Travel to client sites as and when needed.
Qualifications
What we want from you:
* Experience of working with technology within a contract catering environment.
* Comfortable with working in a customer-facing environment, with a customer-service driven approach.
* Good organisational skills, with the ability to manage time effectively and with good attention to detail.
* Able to communicate clearly and confidently both verbally and written.
* Ability to explain technology to non-technology minded people in a simple and concise manner.
* Good working knowledge of Microsoft Office products.
* Strong team work to deliver business objectives, with a flexible approach to working hours when needed.
* Strong attention to deadlines and customer success initiatives.
* Excellent presentation skills,
* Prepared to tralel when needed.
Additional Information
And in return, we offer:
* 25 days holiday (plus public holidays)
* Plus your birthday off
* Enhanced company pension
* Life Assurance cover
* Medical Insurance cover for you
* Car or car allowance
* Discounts available on the high street shops, holidays, gyms and cinemas
* Wellbeing assistance
* Volunteering Days
* Enhanced maternity leave
* Secondary Carer leave
* Wedding/Commitment day leave
* Hybrid working arrangements
* Salary £35,000 to £38,000 per annum based on experience