Job Description
We are looking for a Senior Direct Sales Executive to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix.
Key Tasks/Areas of Responsibility
1. To identify and develop a personal prospect funnel sufficient in size to fund new business targets as laid down in the company’s strategic plan
2. Monitor performance of new customers to ensure they trade to agreed profile and terms and make the required contribution. Agree and deliver action plans if variances occur using the Salesforce Account Action reports
3. Facilitate handover of new accounts to the relevant Account Owner Account within the first 8 weeks of trade
4. Support with calling potential and existing customers and taking the necessary action following a marketing campaign
5. To achieve productivity target as agreed
6. To create accurate opportunities through Salesforce whilst updating and maintaining Salesforce
7. To embrace all new products as and when launched by the company
8. Ensure an up to date personal knowledge of operational processes and developments
9. To obtain all the correct documentation required to process a credit facility to a minimum of ISO standard
Key Measures of Performance
10. New Business Revenue and Service Mix against target
11. RPC against target
12. Prospect funnel, opportunities and committed reports
13. Achievement of daily KPI’s
14. Salesforce compliance
15. Be proficient in computer literacy
16. Be able to persuade and influence to gain customer commitment
17. Focus on customer needs to show empathy and integrity
Qualifications
About you
Your career history will be able to evidence success within direct sales at senior level or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment.
Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.
We also expect you to have;
18. The ability to manage own time effectively to meet targets and deadlines
19. The ability to structure daily workload and organise timely call back activities.
20. Must have an excellent telephone manner to communicate clearly, fluently and with enthusiasm
21. Be able to adapt own style to suit the needs of internal and external customers
22. Be able to deal with objection handling
23. Have the ability to work under pressure and demonstrate a positive, resilient approach
24. Demonstrate knowledge of all products and services along with the features and benefits.
25. A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
26. Holiday trading
27. Enhanced maternity and paternity package
28. Free life assurance of 4 x salary on joining the pension scheme
29. Free onsite car parking for all employees
30. Health Kiosks visiting every location
31. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
32. Milestone Days off to celebrate with your family and friends
33. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses