About THG We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry. About THG THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop, and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader. Our culture is fast-paced and ambitious – we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength; our colleagues are encouraged to think creatively and are empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey. About THG Labs THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include: In-house market knowledge & trends End-to-end service from idea generation through to manufacturing and launch Technical, commercial and production expertise Outstanding customer service About The R&D Team Based within the technical division of the business, The R&D Team are responsible for formulating products and seeing them through from concept to the factory whilst also ensuring all testing elements required for the PIF are carried out. Chemist Reporting to Senior chemist/ Technical Manager/Head of R&D the Chemist will be qualified to degree level or equivalent and have at least three years’ experience in a relevant product development role. They will be responsible for taking product briefs from concept through to completion working closely with the relevant teams associated with those projects. They will be required to delegate work to Laboratory Technicians and Junior Chemists and oversee their training. The position requires compliance with company policy including Good Manufacturing Practices (GMP) and Control of Substances Hazardous to Health (CoSHH). Follow company Standard Operating Procedures (SOP’s). Follow company Work Instructions (WIN’s). Maintain hygiene standards within the laboratory, ensuring it remains a clean, safe and efficient workplace. Work closely with colleagues on all new product briefs and liaise directly with customer contacts when required, ensuring CPAs are followed and relevant teams are updated of any changes. Organise and monitor all the required testing and communicate results to marketing colleagues and your manager. Maintain accurate records relating to the development and production of safe and legal cosmetics and personal care formulations. Keep up to date with raw material launches and product formulation and market trends. Maintain a thorough knowledge of the cosmetic regulations and ensure all products are developed in line with safety and legal guidelines. Perform and maintain the COSHH system for raw material safety evaluation. Be able to support and present alongside the Commercial team in customer presentations and meetings representing the THG Labs technical team. Work closely with the Process technical team and Process department to ensure products are scaled up successfully. Organise and oversee pilot batches and relevant factory trials, record and monitor all associated. Oversee first production batches with the process technical team. Oversee tech transfer projects where appropriate. Ensure any reports are fully trained on all aspects of the development process. Play an active role in your team members professional and personal development. Fully understand COPTIS and be able to train junior members according to the relevant WINs. Demonstrate effectiveness as a member of the Technical Team through consistent professional conduct and role model behaviour. Communicate effectively and positively with all teams, colleagues, and managers. Take reasonable care for the health and safety for yourself and other persons who may be affected by your work. Cooperate with regards to all company health & safety measures, following H&S training when using equipment. Report to a person in authority any work situation which may represent a serious or imminent danger to health & safety or any shortcomings in the protection arrangements to health & safety. In respect of any hazards remember ‘see it, report it’ Help create a positive H&S culture, by continually coaching a safe working environment. Helping to promote a positive working atmosphere within the company. Any other duties that may be required from time to time. Role Requirements Must be competent in maths. Must be competent in cosmetic science and formulation. High level of attention to detail. Must be a team player. Good organisational skills. Must keep on top of new developments within the industry. Must be a competent manager. Must be willing to assist in the training of others. Must be a confident at presenting internally/externally. Must be commercially aware. Must be able to delegate. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.