About Us
Daw Refrigeration is a leading provider of refrigeration, air conditioning, and agricultural solutions based in Exeter, Devon. Established in 1981, we pride ourselves on delivering top-quality services to our clients across the southwest. As our company continues to grow, we’re looking for a dedicated and organized Office Administrator to join our friendly team.
The Role
As an Office Administrator, you’ll be at the heart of our operations, ensuring the smooth running of the office and providing essential support to our team. This role involves managing our online shop, handling scheduling and administrative tasks, and coordinating with customers and engineers to keep our business running efficiently.
Key Responsibilities
1. Overseeing and managing the online shop, including updating product listings, processing orders, and ensuring timely deliveries.
2. Managing engineer workflows, including coordinating schedules, organizing timesheets, and producing job sheets to streamline operations.
3. Responding to customer correspondence, providing excellent service and support across phone, email, and other channels.
4. Scheduling and coordinating appointments, meetings, and service calls.
5. Maintaining accurate records, updating databases, and processing invoices or purchase orders.
6. Supporting general administrative tasks to maintain a well-organized and efficient office environment.
About You
We’re looking for someone with:
1. Previous experience in an administrative role (preferred but not essential).
2. Excellent organizational and time-management skills.
3. Strong communication skills, both written and verbal.
4. A confident, proactive, and customer-focused attitude.
5. Proficiency in Microsoft Office (Word, Excel, Outlook).
6. The ability to work independently and collaboratively.
7. An aptitude for technology, including familiarity with e-commerce platforms and scheduling tools (training provided if needed).
What We Offer
1. A supportive and welcoming team environment.
2. Competitive salary and benefits.
3. Opportunities for professional development and growth.
4. The chance to be part of a reputable and growing company.
How to Apply
If you’re ready to take on a varied and rewarding role, we’d love to hear from you! Please submit your CV and a brief cover letter detailing your experience and why you’re the right fit for this role.
Deadline for Applications: [Insert date or 'Applications will be reviewed on a rolling basis'].
Daw Refrigeration is an equal-opportunity employer and welcomes applications from all qualified candidates.
Job Type: Full-time
Pay: £12.50-£14.50 per hour
Expected hours: No less than 35 per week
Benefits:
1. Company pension
2. Free parking
3. On-site parking
Schedule:
1. Monday to Friday
Application question(s):
1. What about this office admin role excites you, and how do you see yourself contributing to our team?
Work Location: In person
Reference ID: Office Administrator
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