Business Change Manager / BA London 6-month contract £693.53 p/d Umbrella If youre looking for a career that will help you stand out, join HSBC Innovation Bank, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC Innovation Bank offers opportunities, support and rewards that will take you further. We are currently seeking an experienced individual to join this team in the role of Business Change Manager / BA. ROLE CONTEXT: Within HSBC Innovation Banking (HINV), the Transformation & Change team focuses on enabling transformational change; guided by our strategic ambitions and delivered through an agile way of working. The strategy continues to be focused on bringing all the strategies owned by each EXCO member together into one overarching strategy for HINV addressing all aspects of the evolution of the organisation. An opportunity has arisen to join the Transformation & Change team as a Business Change Manager. RESPONSIBILITIES: Provide design thinking and expert knowledge supporting deliverables that underpin our strategy. Help to develop optimal business solutions that deliver customer centric outcomes as well as scale and efficiency within the enterprise. Responsible for investigating operational issues, problems, and new opportunities. Finds and presents effective business solutions through improvements in aspects of business operations and business systems. Recommend improvements / solutions to problems to Product Owner that are in line with VS objectives. Assess team backlog and provide clarifications and business insight into potential work items based on in depth understanding of business situation / context. Evaluate and provide assessment and alignment of potential work items in backlog to VS objectives and key results, specifying realistic target contributions to specific OKRs. Support the Product Owner to prioritise team backlog by providing insight based on business knowledge, investigations, and analysis. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact. Build and maintain understanding of end-to-end business context around the product / services, including customer journeys. Build and maintain relationships with key operational stakeholders who use or are impacted by the product / services. Understand any business and policy constraints that need to be considered and assess the implications. Perform additional detailed E2E analysis (eligibility, touchpoints, integrations, dependencies, operational needs, security, regulatory & compliance requirements) where required. Assess and document business / change impact of potential work items in backlog on all teams (both up and down stream), factoring known external items, seasonal issues, other operational concerns, etc.), existing or committed work items, and other delivery dependencies. Capture and document functional requirements through various discovery activities (customer data assessment, stakeholder interviews, journey flows (incl. unhappy paths), business rules, etc.) Identify and document relevant non-functional requirements (based on regulatory requirements, accessibility standards, compliance and risk controls, technical standards, etc.) Support the Product Owners and QA & Testing Lead in defining clear criteria for acceptable final solutions for work to ensure new business and services meet business and user needs and are aligned with organisational goals. Ability to establish non-runtime processes, with clearly defined R&R for horizon scanning, regulatory interpretation, maintenance of calculation compliance and change management. Experience and knowledge of calculation compliance & regulatory interpretation at data attribute level SKILLS AND REQUIREMENTS Regulatory Reporting experience Traceability experience Business analysis experience Work experience in dynamic and fast-paced environments, and/or other high-growth businesses in the Financial Services and/or Technology industries A strategic thinker with strong execution skills with a proven ability to apply change management principles and methodologies to drive change in a regulated environment. An understanding of governance principles, best practice, and legal and regulatory requirements with a proven ability to identify risks associated with large scale change and transformation initiatives. Ability to think at a strategic level while simultaneously rolling up the sleeves to solve for key opportunities and problems. Strong communication, presentation, and interpersonal skills Ability to juggle multiple projects while maintaining an impeccable judgment and attention to detail. Excellent business and financial acumen, and ability to find and use data and analysis effectively to assist in fact-based decision making. Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs. Ability to build strong relationships with a broad set of stakeholders across all levels within the organization as well as with key outside partners.