Here you will lead and nurture our Twickenham site, with the support of a proactive local team, to realise your vision. This role offers an equity ownership opportunity, reflecting our commitment to your long-term growth and success.
Responsibilities
* Community Integration: Strengthen ties with local leaders and groups to integrate us into Twickenham's community. Enhance local culture and support businesses through our platform.
* Business Development: Manage on-site sales, conduct tours, close contracts, and drive membership growth. Collaborate with the Growth team to enhance local engagement.
* Site Operations: Oversee daily operations, member experience, and budgets. Ensure financial accountability and site success.
* Cultural Programming: Develop local cultural events and partnerships, and work with our in-house café to make us a hub for local creatives and entrepreneurs.
* Leadership and Team Building: Lead a high-performing team that upholds our brand daily. Regularly assess site standards and quality.
* Advocacy: Enhance our presence through active involvement in content creation, crafting engaging local newsletters, promoting our initiatives on LinkedIn, and fostering robust networks and relationships.
About You
* Exceptional Communicator: Skilled in building strong relationships.
* Dynamic Multitasker: Excels in fast-paced, varied environments.
* Community-Focused: Committed to contributing to Twickenham's growth.
* People-oriented: Approachable with a positive influence on others.
* Proactive Problem-Solver: Initiates solutions and handles challenges effectively.
* Commercial Acumen: Proficient with financials and enjoys negotiations.
* Systematic: Capable of designing efficient processes and systems.
* Empathetic and Energetic: Passionate about supporting and uplifting others.
* Local Advocate: Takes pride in enhancing the local community.
* Innovative Thinker: Uses first principles of thinking for creative problem-solving.
Experience
* 3+ years in hospitality, retail, or membership environment management.
* Proven leadership skills with a focus on empathetic, team-oriented management.
* Experience in sales, event management, or community engagement is highly desirable.
Our Values
Near
* Don’t be a cookie cutter; be relevant.
* Promote the local area around your venue and celebrate its potential
* Promote and celebrate the unique culture and potential of Twickenham.
Balanced
* Work and personal needs should be in concert, not in competition.
* Prioritise the personal - mental health, family and physical wellbeing.
* Harmonise work and personal life for our team and members.
Built to last
* We leave a place better than how we found it.
* We choose the right thing over the fast thing.
* Commit to social and environmental responsibility, reflecting our B-Corp status.