To provide an efficient and effective clerical and administration support service to a designated community team in accordance with Trust policies and procedures.
To attend regular meetings with the supervisor and assessor, and attend training sessions leading to an Apprenticeship Qualification in Business Administration Level 2. This consists of a National Combined Vocational Qualification and functional skills in English, Mathematics and Information Technology (if required) along with Employment Rights.
Main duties of the job
* You will be expected to follow administration processes.
* You will gain an understanding of the working environment and develop key skills throughout which will support your progression towards your apprenticeship and longer term within the organisation.
* You will be given tasks in support to achieve your level 2 business administration apprenticeship.
* Part of the role is to attend regular meetings with the department supervisor and apprenticeship assessor. You will be required to attend training sessions leading to an Apprenticeship Standard in Level 2 Business Administration. You will be required to work towards the knowledge, skills, and behaviours within the Apprenticeship and organisation.
* To answer/deal with clinical and non-clinical queries, both face to face and via the telephone, take messages and communicate effectively to the relevant member of staff in an appropriate and timely manner.
* Data input, photocopying, scanning, filing and typing duties as directed.
About us
It is expected that the chosen candidate be a team player, have a reliable work ethic, excellent customer care skills and sense of accountability whilst supporting the Community Mental Health Team by assisting with a variety of admin tasks across all disciplines as needed.
Your typical working week will be 4 days (9-5pm) working in support of the service, and one day study to make up the 5-day week.
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Education
Essential
* Educated to GCSE level or equivalent.
Knowledge & Skills
Essential
* Communication, Patience, Listening Skills, Customer service skills.
* Knowledge of a variety of Microsoft Office packages.
Desirable
* Understanding of general administration duties.
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
Danetre Hospital
London Road
Daventry
NN11 4DY
Any attachments will be accessible after you click to apply. #J-18808-Ljbffr