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1st Line Service Desk Technician, Bristol
Client:
Alliance Homes Group
Location:
Bristol, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5f5807c31633
Job Views:
5
Posted:
13.02.2025
Expiry Date:
30.03.2025
Job Description:
We have got a great opportunity for you to get your career started in ICT!
Our colleagues use a variety of different technologies such as laptops, mobile phones and tablets and software applications including Microsoft and internal business systems.
As one of our 1st Line Service Desk Technicians, you will be the first point of ICT contact for our colleagues who, using our online ticket system, will come to you with a wide range of requests. You will respond to these by telephone, in person or via the service desk software.
No two days will be the same. One moment you may be setting up a new user, the next configuring a range of new devices, then helping a colleague with an issue on their laptop.
If you are enthusiastic about technology and keen to learn, then this is the role for you!
About You
You will have some knowledge of Microsoft Windows and Office 365 products, alongside a basic technical knowledge of PC hardware and peripherals.
You will also be great at customer service, both face to face and telephone with the ability to explain complex issues to non-technical colleagues.
As you will need to work at both our offices in Portishead and Weston-Super-Mare, a full driving licence with access to your own vehicle or another suitable transport method is required.
We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now.
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