About The Role
We are seeking an IT System Trainer to work closely with the IT Training Lead and the Business to deliver systems training to a user base of over 3,600. The key duties of the role will include;
• To design, deliver and evaluate training courses and materials.
• Delivery of system, process and soft skill training to support the implementation of projects.
• To support stakeholders during the implementation stage of projects.
• To support IT and Operations in the implementation of bespoke applications, proving post training floor walk support.
• To work as a collaborative, professional member of project teams, working closely with the Development and Test teams
• Build excellent working relationships with business customers, and other members of the IT supply and demand teams.
• Demonstrate the ability to break down information technology problems and provide solutions
The training role will be responsible for the role-out/support of generic and bespoke applications across a variety of work divisions and Depots. From initial training needs analysis, training preparation, creation of documentation (paper and e-learning) Support during and post deployment before final handover to the business/support teams. What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
Skills required: • Delivering training on a one to one basis or in small groups using blended learning
• Bespoke application/software training
• Be able to use applications like Articulate, WalkMe and video for interactive training support material
• Training needs analysis
• Excellent presentation skills
• Knowledge and experience of design, delivery, assessment and verification of training.
• Knowledge and experience of hardware and software requirements
• Ability to review and assimilate information quickly
• Ability to deal with rapid change across projects
• Self-motivation, excellent interpersonal and communication skills, ability to work with minimum of supervision
Experience of: • Delivering training on a one to one or in groups.
• Using E Learning applications.
• Knowledge and experience of design, delivery, assessment and verification of training.
• Knowledge and experience of hardware and software requirements to underpin training.
• Ability to review and assimilate information quickly.
• Ability to deal with rapid change across projects.
• Self-motivation, excellent interpersonal and communication skills, ability to work with minimum of supervision.