AXA Investment Managers (AXA IM) is a responsible asset manager, actively investing for the long-term to help its clients, its people and the world to prosper. Our high conviction approach enables us to uncover what we believe to be the best global investment opportunities across alternative and traditional asset classes, managing €844 billion in assets as of December 2023. AXA IM is a leading investor in green, social and sustainable markets, managing €480 billion of ESG-integrated, sustainable and impact assets at the end of December 2023. We are committed to reaching net zero greenhouse gas emissions by 2050 across all our assets, and integrating ESG principles into our business, from stock selection to our corporate actions and culture. Our goal is to provide clients with a true value responsible investment solution, while driving meaningful change for society and the environment. At end of December 2023, AXA IM employs over 2,700 employees around the world, operates out of 26 offices across 18 countries and is part of the AXA Group, a worldwide leader in insurance and asset management. DISCOVER your opportunity Your role and responsibilities will include : Application support • Undertake daily operational checks, investigate, and resolve any problems identified. • Provide functional and technical support (application settings, assistance, trainings) • User Account creation for various applications • Ensure appropriate change management processes are implemented to benefit users • Produce user and functional procedure guides • Communicate with the users on system availability / future evolutions • Coordinate the work of the different IT teams to ensure the best level of support. • Ensure compliance with all information security policies. • Develop and deploy processes that will ensure Level 1 security controls are in place for all dedicated systems. • Implement and operate regular end user activity monitoring for the given application. • Process Improvement. • Follow-up and management of tools & services enhancements. • Incident and Change order management. • Performing Monthly Application reconciliations for auditing purposes. • Production of Business KPIs, monthly dashoards and weekly incident reports. • Analyse, compare and coordinate data from different sources. • Correct and amend historical data in Factset (a platform that provides different financial services, like data consolidation, market analytics, portfolio data management). • Create portfolios in Bloomberg. Provide users with various functions/views in Bloomberg (platform that offers real-time and historic price data and financials data). • Integrate transactions in SimCorp (an innovative core investment software that offers integrated investment management solutions). • Configure and reset end users accounts in Global 1 (an application used for securities borrowing and lending activity at AXA-IM) Administration Support • Manage timesheets/ and support rota for Team. • Manage invoices using Finance tools. - In partnership with the business identify, lead, design and implement enhancements and improvements on client's applications • Gather business enhancements requirements from users and business teams • Support the understanding of the client's needs in line with the business strategic developments, AXA IM strategy and Long Term Operating Model Management of projects/initiatives related to Small Scales Enhancements (SSE) • Analyse existing processes • Gather business requirements • Write functional specifications • Contribute to the testing phase for new versions and/or new tools Depending on the needs, assist the project managers in the context of projects on which their • Analyse existing processes • Gather business requirements • Write functional specification • Contribute to the testing phase for new versions and/or new tools Your Profile SHARE your unique experience: We are looking for Undergraduate students Studying for a Computing/ IT/ Business/Finance course ( On course for a 2:1 or higher ) Technical Skills: Previous experience working with Microsoft Office, in particular good Excel skills Some understanding of Databases and knowledge of SQL Willingness to learn/improve their technical knowledge Knowledge and Skills Good maintenance of English (French would be a plus) Proficient in producing high quality documentation in the form of user guides and process flows Competencies Strong interpersonal skills, proactivity, dynamism, well organized, Customer focused Excellent written and verbal communication skills as you will be in constant contact with various internal/external teams (State Street, TSF, Compliance and other Technology teams). Able to work independently or as part of a team in a fast-paced environment Ability to remain calm and focused in stressful situations The ability to interact with non-technical users to understand their problems Willingness to learn, Attention to detail, Ability to work to deadlines About AXA The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries. We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management. Our mission : To act for human progress by protecting what matters Our values : Customer first, Integrity, Courage and One AXA About the Entity At AXA IM we are investing with a clear purpose - to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets. AXA Investment Managers | Home | AXA IM Corporate (axa-im.com) AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions. Inclusion and Diversity | Careers | AXA IM Corporate (axa-im.com) What We Offer We are committed to offer you an environment where you can: Grow your potential : Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities. Shape the way you work : Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.). Thrive within a diverse community : Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce. Move the world forward : Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.