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Job Introduction
The benefits:
* Health and Wellbeing Plans
* 23 days paid holiday
* Discounts and Cashbacks
* Paid Volunteering days
* Employee Assistance Program
* Refer a Friend Scheme
* Cycle to Work Scheme
* Bonus
The role:
Carlisle Support Services is looking for an enthusiastic, reliable, and dedicated individual to provide excellent service and support to our frontline employees, customers, and future employees and ensure delivery of all tasks on each shift. To be the central point for Carlisle Support Services for all stakeholders.
Your core role will include but not be limited to the following activities:
* Ensure sufficient levels of qualified and competent officers are maintained to meet the current and projected future levels of personnel required through rigorous resource planning and recruitment plans.
* Creation and implementation of all Raceday and other operational documentation including Risk Assessments (Health, Safety and Security), Event plans (Crowd, Staffing and Operations), Policies and Procedures.
* Ensure all security officers and stewards are deployed in line with the rigours of the Private Security Industry Act 2001 in terms of aligned licensing and training for officers and issues of screening for matters of safeguarding.
* Ensure all security officers have safe systems of work for all tasks undertaken which are communicated and understood by all team members and documented as being so.
* Promote a secure and safe working environment at each site by carrying out regular risk assessments and security reviews.
* Communicate Health and Safety processes and policies to all staff and ensure they remain adequately trained including contract specific training.
* Ensure adherence to the accreditation system.
* Develop a strong year-round recruitment and induction plan.
* Direct staff and monitor performance via an effective performance review process and managing any staff performance issues promptly and in line with HR guidelines.
* Act as an operational lead on major events where required and develop competent supervisors for small events.
* Create a positive environment and culture where employees choose to work.
* Responsibility for the correct payment of all staff including ensuring full compliance on holiday, bank holiday and sick pay.
* Agree event deployments and costings for each individual event in partnership.
* Prepare and sign off all POs in line with company procedures.
* Attend weekly meetings with JCR Security team.
* Establish and encourage proactive working relationships with the key client stakeholders and local community.
* Produce race day fulfilment forecasts.
* Prepare all race day documentation and accreditation data.
* Maintain a running log of event de-brief notes.
* Financial performance - assist with the compilation of the monthly P&L.
* Conduct regular Health and Safety training audits and toolbox talks.
The ideal candidate:
* SIA Licensed
* Excellent understanding of the UK Security industry
* Knowledge and experience of running event operations - Essential
* A good people manager, able to motivate and optimise outputs from team members.
* Keen commercial skills with the ability to understand and control a P&L.
* Good organisational and time management skills with the ability to manage conflicting priorities and deliver to deadlines.
* Excellent IT skills - Advanced knowledge of MS Office Packages, specifically Excel.
* Must hold a full UK driving license.
* Flexibility around working hours and patterns.
* You should be personable and proactive.
* You must be available to work Days and Weekends.
* Excellent communication skills and an aptitude for working with the public and leading a team.
Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code.
About us:
Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employs over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.
Equality, Diversity, and Inclusion:
At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations, people will be judged solely on merit or ability.
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