Summary
Join Kalmar as Apprentice Service Engineer and drive the future of sustainable innovation! As a global leader in sustainable material handling equipment and services, we make every move count. Our Apprentice Service Engineers will learn to maintain and repair Kalmar and third-party equipment and provide excellent customer service.
Wage
£24,000 a year
Upon successful completion of each year of your apprenticeship your salary will increase.
Training course
Lift truck and powered access engineering technician (level 3)
Hours
Monday to Friday, 8:30am to 5:00pm. Flexibility may be required including starting earlier, finishing later and working weekends.
40 hours a week
Possible start date
Monday 31 March
Duration
3 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard.
* Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
* Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
* Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Learn to perform preventative maintenance as per manufacturers’ specifications
* Work with mentors to fault find & resolve problems in an efficient and timely manner
* Learn to provide reports and documentation to support the maintenance activities completed
* Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
* Comply with all legal and Company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Where you’ll work
Kalmar Operation
Landguard Engineering
Dock Road
Felixstowe
IP11 3SY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
F-TEC FORKLIFT TRAINING ENGINEERING CENTRE LTD
Your training course
Lift truck and powered access engineering technician (level 3)
Equal to A level
Course contents
* Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
* Obtain and interpret lift truck and powered access machine technical data and repair instructions.
* Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
* Perform preventative maintenance activities on lift truck and powered access machines.
* Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
* Remove and replace mechanical, electrical and hydraulic components.
* Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
* Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
* Carry out repairs and make required adjustments.
* Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
* Check and maintain stock.
* Communicate with others verbally for example, colleagues and stakeholders.
* Prepare and maintain a clean, tidy and safe working area.
* Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
* Follow equality, diversity and inclusion procedures.
* Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.
* Apply health and safety procedures and safe systems of work in compliance with regulations and standards relevant to lift truck or powered access machines.
* Obtain and interpret lift truck and powered access machine technical data and repair instructions.
* Use tools, workshop equipment, diagnostic and measuring equipment when carrying out maintenance and repairs.
* Perform preventative maintenance activities on lift truck and powered access machines.
* Perform inspections on lift truck and powered access machines in compliance with Lifting Operations and Lifting Equipment Regulations (LOLER) and Provision and Use of Work Equipment Regulations (PUWER) regulations.
* Remove and replace mechanical, electrical and hydraulic components.
* Apply diagnostic principles and problem-solving techniques to diagnose faults on lift truck or powered access machine systems.
* Carry out functional testing and quality checks on repaired lift truck or powered access machine components and systems.
* Carry out repairs and make required adjustments.
* Record or enter information - paper based or electronic. For example, job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, work sheets, checklists.
* Check and maintain stock.
* Communicate with others verbally for example, colleagues and stakeholders.
* Prepare and maintain a clean, tidy and safe working area.
* Identify, organise and use resources to complete tasks, in compliance with quality, safety, sustainability and environmental standards and guidance.
* Follow equality, diversity and inclusion procedures.
* Store and maintain tools, workshop equipment, diagnostic and measuring equipment for maintenance and repairs.
Your training plan
* The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
* There will be 1 week of training every six weeks at the training provider site per year.
* Accommodation and subsistence for this week away will be paid by the company.
* Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.
More training information
* Our chosen training provider is F-Tec, Unit 17 Ash, Kembrey Park,
Swindon, SN2 8UN.
* The apprentice is structured over 3 years with Year 1 and 2 concentrating on the Fundamentals and Year 3 on Diagnostics.
* At the end of the apprenticeship there will be an end point assessment comprising a knowledge test, practical test and professional discussion.
Requirements
Desirable qualifications
GCSE in:
* English (grade 4 or above)
* Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Analytical skills
* Logical
* Team working
* Initiative
* Physical fitness
* Practical
* Confident at heights
Other requirements
Candidates must be comfortable working at heights and must have a full driving licence. The role can be physically demanding and can involve working outdoors. Due to customer location requirements apprentices must be a minimum of 18 years of age. Candidate should be willing to travel and stay away from home.