Job overview
Are you ready to lead cutting-edge networking solutions and shape the future of network infrastructure for a world-renowned Cancer Services Hospital in the UK? Royal Marsden Digital Services is seeking a Network Solutions Architect Manager to take the helm in a role that offers exciting challenges, innovation, and a chance to make a lasting impact on the care our clinical staff provides to patients.
Location: Wallington (travel to Sutton & Chelsea sites as required).
Some of our Key Opportunities:
• Strategic Leadership: You'll provide strategic direction to manage and future-proof our network provisions, ensuring that our clinical staff have the tools and connectivity they need to deliver exceptional care.
• Supplier Relationships: Manage and lead technical compliance for key service reviews with network suppliers, nurturing strong relationships for effective service delivery, ultimately supporting clinical teams.
• Technical Design: As the network technical design authority, you'll guide the creation of solutions that will empower our clinical staff with the latest digital platforms for patient care.
• Problem Resolution: Lead network operational problem management, ensuring the lessons learned from network outages are documented and implemented.
• Collaboration: Work closely with both internal and external technical leads to ensure network solution architecture is effectively implemented and managed.
Main duties of the job
Job Purpose
The Network Solutions Architect Manager is responsible for the design, installation, maintenance, and retirement of the network systems and the services under the responsibility of the Network. The post holder will provide strategic direction to manage and future proof all Network provisions, ensuring reliable and resilient service for all end users, together with reliable resilient network.
The post holder will also have responsibility for ensuring that trusts network infrastructure systems, including firewalls, routers, and switches, together with other associated hardware and software are maintained, developed and that they meet the needs of the Trust Roadmap for development of the networking infrastructure to support clinical and corporate services. The post holder acts as technical authority for projects and changes reliant on networking infrastructure.
Detailed job description and main responsibilities
1. The overall serviceability of the Trust Network, supporting RM Digital Operations in managing the contractual relationship with all contracted managed network service and support providers.
2. Lead as the network technical design authority across all Network disciplines
3. Lead and develop on all aspects of forward network strategy, providing strategic forecasts regarding capacity management of the Trusts network and security infrastructure (5 years +), including the identification and proposal of financial investments required.
4. Lead on network major incidents response and operational problems.
5. Act as a core member of the Change Advisory Board.
6. To be aware of, and adhere to, all Trust Policies & Procedures.
7. Deputise for the Digital Services Solutions Architecture and Design Lead when required.
8. Technical, Design, Planning and Governance
9. Provide technical solutions for the implementation of secure, highly available network solutions, to support convergence of voice, data, and multimedia services, as well as cloud application security architectures.
10. Provide technical direction, and engineering solutions for enterprise-wide data networking and data security services supporting key business requirement Working with all technical leads of both RMH internal and external 3rd parties to govern that agreed network solution architectures are implemented and managed appropriately in full.
11. Working closely with project and technical teams to review, interpret and respond to business requirement specifications. Ensuring alignment between customer expectations and current and future networking capabilities. Providing clear cost estimates of time and materials to achieve the desired networking capabilities and configurations
Person specification
Education / Qualifications
Essential criteria
12. Educated to master’s level or equivalent IT experience
13. Educated to master’s level or equivalent IT experience
14. ITIL Foundation Certificate in Service Management, v3/v4
Desirable criteria
15. TOGAF
16. PRINCE2 Foundation
Skills Abilities / Knowledge
Essential criteria
17. A strong commitment to customer service delivery and excellent organisational skills
18. Ability to evaluate and respond to rapidly changing operational situations, often under pressure and with changing and sometimes conflicting priorities
19. Must be able to effectively prioritise own work and that of the team to ensure workforce output is at an optimum level
20. Excellent communication skills especially when dealing with complex technical information and colleagues who have limited IT knowledge and understanding
21. Ability to document technical procedures/standards
22. Well-developed technical troubleshooting, problem solving and analytical skills
23. Well-developed technical troubleshooting, problem solving and analytical skills
24. Ability to work independently in a busy environment, often with frequent interruptions
25. Ability to liaise with all levels of any organisation and build effective working relationships
26. Clear thinking and logical approach to technical problem solving
27. Approachable, patient, caring, adaptable, flexible and able to cope with uncertainty
28. Willing to engage with and learn from peers, other professionals and colleagues and demonstrates a desire to improve performance and make a difference by focusing on goals
29. Professional, calm and efficient manner
30. Displays great attention to detail and accuracy
31. Highly motivated with the ability to influence and inspire others
32. Willingness and ability to develop self by learning new technologies and applications in relation to the needs of the role
Other Requirements
Essential criteria
33. Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
34. Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
35. Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
36. Treating others with compassion, empathy and respect
37. Share information openly and effectively with patients, staff and relatives
38. Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
39. Uses evidence to make improvements, increase efficiencies and seeks out innovation
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination – What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.