Job Description
Trainee Recruitment Consultant
Location: Portadown
Hours: 37.5 hours per week (reasonable flexibility required)
Salary: £23,000-£25,000 | OTE– £27,000-£31,000
Benefits: Reward & Recognition Scheme, Private Healthcare, Life Assurance, Pension, EV Scheme, Bike to Work Scheme, 36 days annual leave including 10 Public Holidays
About Us
We are seeking a proactive and dedicated Recruitment Consultant to join our team. This role is pivotal in developing, organising, and administering comprehensive services designed to ensure optimum efficiency and effectiveness for our client contracts, ensuring both client satisfaction and profitability.
Job Summary
To understand and match the needs of our clients and candidates to provide quality tailored recruitment services whilst continually meeting KPI’s and generating financial revenue targets.
Main Responsibilities
Quality
* Carry out work instructions in line with Key Processes and QMS.
* Ensure all communications, written and verbal communication are effective and of a high standard.
* Candidate vetting duties to include; identification and national insurance checks, verification of qualifications, obtaining bank details, dealing with timesheets, payroll queries and amendments, tracking credit checks, raise permanent invoices and reference checking.
* Develop and ensure effective use and maintenance of CRM system.
* Capture info / calls / bookings correctly on the CRM system - update and maintain client/ candidate information on the database.
* Manage own PDP.
* Ensure records are kept in line with legislative requirements.
* Any other duties as required.
Candidate Management
* Responsible for candidate sourcing and talent pooling.
* Pre-screen and register candidates in line with weekly KPIs.
* Prepare candidates before interviews.
* Responsible for skills testing candidates and providing information to candidates on client history, structure, culture, and promotion prospects.
* Inform candidates on the results of their interviews by giving constructive feedback and advice
* Negotiate job offers, notice periods and terms of employment.
* Offer advice to candidates on pay rates, training, and career progression.
* Manage Temp availability to meet client needs (applicable to Temp Consultants).
* Spec CVs / market candidates, search / shortlist CVs/, ensure CVs are of a high standard and reflective of client requests.
* Provide information / feedback to candidates on clients and job specifications for all jobs.
Client Management
* Client Management, identifying client needs and provide regular feedback on quality of service.
* Vacancy management.
* Site management.
* Collate information on clients such as number of employees, department, attrition etc as well as identifying sale opportunities to include the cross selling of brands and services.
* Responsible for adding information to the recruitment system.
* Network internally and externally with clients.
* Benchmark for clients – salary, availability, candidate pool, industry activity.
* Offer an on-call service to clients when required.
* Generate management information, complete client satisfaction surveys and present to clients
* Gathering client information through calls, visits and networking events using well prepared questions to build a full picture of clients to include organisational chart, business operations, main decisions makers and future business goals.
Sales Activity & Business Development
* New business generation.
* Meet sales / gross profit targets in line with KPIs.
* Client visits - new and service as well as identifying and following up business leads.
* Support on proposal documents and tenders; negotiate fees and rates in line with Company policy as well as complying with approvals / discounts allowed before issuing Terms of Business.
* Responsible for candidate sourcing.
* Produce mapping and lead generation lists
Criteria:
Essential:
Minimum of 2 years customer service
5 GCSEs at Grades at A-C or equivalent including English and Maths.
Experience of using MS Office to include Excel, Microsoft Word and Outlook.
Full, clean driving licence
Qualities & Disposition:
* Outstanding communication and influencing skills with proven ability to engage stakeholders at all levels.
* Evidence of a strong analytical approach and the ability to develop a real insight into the needs of customers.
* Strong commercial acumen and awareness.
* A fixation on the highest standards and improving them thereafter.
* Balances strategic focus and operational delivery.
* Collaborative team-player; can work cross-functionally with ease.
* An organised, systematic approach to deliver results and overcome obstacles.
Apply Now
If you are a motivated and organised professional looking to take the next step in your career, we want to hear from you. Apply today to join our team and help us deliver exceptional service to our clients.
Closing Date: Wednesday 13th November at 4PM.