Job summary Doncaster and Bassetlaw Teaching Hospitals are committed to securing an outstanding CQC rating over the next 2 years and to being in the top 10% of Trusts for staff and patient experience. In order to support us on our journey, the Digital Transformation Directorate is currently seeking a forward thinking and enthusiastic Systems Management Analyst to join our Clinical Systems Team in the Digital Operations Department. It is expected that you will have previous experience working at the required level with clinical IT systems in a large, complex environment/organisation and be able to provide an excellent standard of user support and systems configuration knowledge to complement our wider Digital team. You must be focused and committed to participating in a positive work environment, in which staff will be supported to flourish and grow. Main duties of the job This is on a full-time, permanent basis, focusing primarily on user and technical support in relation to IT clinical systems. This will include providing specialist knowledge to enable the design, delivery, maintenance, and support of digital systems, supporting and facilitating successful knowledge transfer to their colleagues in the Digital Systems team and the wider Trust. The role will require understanding of Trust processes and workflows as it incorporates responsibility for ensuring that system data reference files, system upgrades, general system maintenance is managed effectively and in a timely manner. Support and lead (where applicable and delegated by the System Manager) on the development of the Trust's use of IT systems and helping to promote a culture of continuous quality and service improvement. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ communities. We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers. Date posted 21 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year Pro Rata Per Annum Contract Permanent Working pattern Full-time Reference number 272-6978486 Job locations Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Job description Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Person Specification Knowledge and Experience Essential Significant experience of the use and configuration of clinical IT Systems Demonstrate relevant experience of system configuration and as well as training, advice and support to end users, analysing problems and providing solutions in clinical IT Systems Experience of working both independently and in a team orientated collaborative environment Experience of information asset administration Desirable Previous experience of working in an acute NHS Trust Able to promote clinical systems within the Trust Experience of managing other members of staff Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection Qualifications/Training Essential Degree level education or equivalent qualification or relevant experience in management of complex clinical IT systems Desirable Clinical IT system formal training / qualifications Level 3 Qualification in IT ITIL Qualification PRINCE 2 Foundation Evidence of continuous self-development Personal Attributes & Skills Essential High levels of concentration where work patterns can be unpredictable Ability to learn and develop skills further Ability to troubleshooting complex issues in a structured way Ability to prioritise workload Excellent written and communication skills Ability to liaise with technical and non-technical staff Ability to pay attention to detail Maturity, enthusiasm, and a strong desire to provide a continually improving service Maintain confidentiality Desirable Experience of issue resolution and escalation Ability to analyse very complex issues where material is drawn from multiple sources Ability to mentor and advise other members of staff A confident approach with the ability to inspire Person Specification Knowledge and Experience Essential Significant experience of the use and configuration of clinical IT Systems Demonstrate relevant experience of system configuration and as well as training, advice and support to end users, analysing problems and providing solutions in clinical IT Systems Experience of working both independently and in a team orientated collaborative environment Experience of information asset administration Desirable Previous experience of working in an acute NHS Trust Able to promote clinical systems within the Trust Experience of managing other members of staff Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection Qualifications/Training Essential Degree level education or equivalent qualification or relevant experience in management of complex clinical IT systems Desirable Clinical IT system formal training / qualifications Level 3 Qualification in IT ITIL Qualification PRINCE 2 Foundation Evidence of continuous self-development Personal Attributes & Skills Essential High levels of concentration where work patterns can be unpredictable Ability to learn and develop skills further Ability to troubleshooting complex issues in a structured way Ability to prioritise workload Excellent written and communication skills Ability to liaise with technical and non-technical staff Ability to pay attention to detail Maturity, enthusiasm, and a strong desire to provide a continually improving service Maintain confidentiality Desirable Experience of issue resolution and escalation Ability to analyse very complex issues where material is drawn from multiple sources Ability to mentor and advise other members of staff A confident approach with the ability to inspire Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT Address Doncaster Royal Infirmary Armthorpe Road Doncaster DN2 5LT Employer's website https://www.dbth.nhs.uk/ (Opens in a new tab)