SITE CLEANING CONTRACT MANAGER
The Opportunity
We are a contract cleaning and soft services provider to the FM arena in London and widely regarded as the employer of choice. We manage and support both end user clients and managing agents with several Iconic buildings and developments you will recognise.
Working in a high-profile campus in Old Street the Site Cleaning Manager will proactively support the Account Director in delivering the contract and ensuring that agreed key performance indicators and service level agreements are delivered to a high standard.
The Shift
* Monday to Friday, Shifts between 7am and 5.30pm
The Package
* £38,5002 basic
* 28 days holiday per year (including bank holidays)
The Role of the Site Contract Cleaning Manager
1. Ensure all staff under your supervision achieve development plans.
2. The company training programme is delivered.
3. All systems are operated in line with defined company procedures /standards.
4. Staff churn rate of less than 10%.
5. Site achieve a minimum of 85% scores in monthly KPI meetings.
6. Delivery of a 5-star service across the site in line and accordance with our values.
7. Delivery of all added value and innovation commitment across the site.
8. Developing client relationships with each client stakeholder...