In addition to carrying out clerical duties and providing administrative support and data management/collection you will oversee the day to day operations of the Administrative team within the Health Visiting Service whose key role is to ensure the timely booking of client appointments. You will communicate via phone and email ensuring that all data/administrative duties are completed accurately and delivered with high quality and in a timely manner. You will need to be well organised, pay close attention to detail and like being part of a team.
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
What will the role involve?
• Managing a team.
• Assisting with production of monthly data reports.
• Prioritising the teams workload.
• Providing appropriate responses and advice to clients.
• Ensuring a high level of customer care is always provided.
• Escalating calls when required.
• Attend and contribute to team meetings.
• Build relationships with colleagues to enhance the team working environment.
We also offer a generous NHS pension, annual leave entitlement and a competitive pay framework to progress through.
We have full and part time opportunities and are happy to discuss other flexible working opportunities such as working hours and patterns.
So, if you’re customer focused, empathetic and up for a new challenge then we would love to hear from you!
For more information please contact: Pete Aitken - peter.aitken1@nhs.net
Interviews will be held on: Thursday 21st November 2024
Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences
We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both
See where you can go with KCHFT career pathways
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.
We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community differencehere.
Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
This advert closes on Sunday 10 Nov 2024