The Riverside Venue is seeking an experienced and motivated Front of House Supervisor to join our friendly team. If you have a passion for hospitality, a leadership presence, and thrive in a fast-paced environment, this is your opportunity to take on a supervisory role at our stunning riverside location. Youll work closely with the management team to ensure top-tier service while being involved in all areas of the business, including restaurant, bar, admin tasks and food service. MAIN RESPONSIBILITIES: Welcome guests and residents in a polite and friendly manner, establishing excellent standards of guest services & being a great role model. To be multi-functional working in all areas of the venue. The ability to work well under pressure during the busy periods of service. Consistently demonstrating a high level of customer service; serving all customers, taking orders, making recommendations. Assisting with any required management; managing small teams of staff, assisting with stock taking and planning staff rotas. Awareness & understanding of what contribution is expected from team members to help achieve departmental budgets and KPIs? Prompt service and accurate use of Epos and PDQs. Pride in maintaining standards of cleanliness and food/drink safety. Carry out any other ad-hoc duties or reasonable management requests when required. Maintain the highest standards of hygiene in accordance with Health & Safety & Food Safety Policies QUALIFICATIONS & EXPERIENCE: Supervisor experience within the hospitality sector Previous experience working within the hospitality industry essential SKILLS: Leadership skills, with the ability to motivate and coach team members. Excellent communication & customer service skills Ability to multi-task in a busy environment, keeping a calm head when under pressure Able to work on ones own initiative and also as part of a team. Ability to follow instructions. BENEFITS: Company pension 20% discount on food and beverages at the Riverside Bar & Restaurant 20% discount on Avon Park Holidays Rewards Platform offering money savings Employee of the month rewards program Employee Assistance Program Free parking