Job summary
We are looking for a new member of the team to work 12 hours a week:
Wednesday- 10:00 to 16:00 and Friday- 12:30 to 18:30, with a possibility of some overtime.
To provide comprehensive reception and administration services within aprimary care setting, providing administration and clerical support to thepartnership and associated clerical and medical staff.
Main duties of the job
The delivery of Reception and administration services as described.
Ability to work on own initiative and team working within the Practice.
Maintain awareness of requirements of role requirements.
About us
For more information about the practice, please visit our website:
The Kakoty Practice - Information about the doctors surgery opening hours, appointments, online prescriptions, health information and much more
Job description
Job responsibilities
To deliver comprehensive reception services in the GP partnership,including:-
Receiptof all telephone calls and practice visitors in an appropriate manner, respondingto their need courteously, efficiently and correctly in line with practiceprocedures and guidelines.
Use ofSystmOne GP clinical system prescription generation, on-line services,medical record management including scanning, e-filing, GP2GP, Choose and Book,any software in use within the Practice.
Medicalrecords - ensure the GP/Clinical team are supported during their surgery/clinicsessions consulting rooms kept orderly, desk-top stocks maintained, message-taking/relaying,refreshments, chaperoning, etc.
Maintenance- including coding and practice documentation, processing of emails,e-communications
Use ofcomputer systems in accordance with practice guidelines adhering to data-entryand information governance procedures.
Responsiblefor security of equipment/premises/information/drugs/consumable items, asrequired (in line with practice guidelines).
Maintainorderliness within the surgery in terms of tidiness and personal conduct
Managewaiting patients/visitors.
Followhealth & safety working practices.
Involvementand support to the practice team and associates as appropriate: team meetings,joint initiatives, etc as required.
Contributeto the development of administration processes and guidelines, as appropriate.
Anyother duties which can be reasonably expected of a receptionist.
To undertake training/elearning and development opportunities as requiredof the role
Person Specification
Knowledge and Skills
Essential
1. Communication Skills (Written & Oral)
2. Organisational Skills
3. Computer literacy
4. Customer Service Skills
5. Codes of Confidentiality Awareness
6. Health & Safety Awareness
Experience
Essential
7. Knowledge of SystmOne
8. Experience working in a GP practice