Job Summary:
To manage and lead operations shift teams ensuring all Safety, Quality and performance targets are achieved. Ensure the accurate receipt of stock and safe storage of product and pick/dispatch of all customer orders in line with the customer delivery promise and agreed SLA’s. Participate as a key member of the Operations management team ensuring that Tower Supplies KPI’s are met whilst implementing plans to continuously improve.
Duties:
* Ensure Health and Safety rules and policies are followed and adhered to at all times.
* Ensure all matters regarding Health and Safety are communicated and reported appropriately.
* Responsible for the supervision, management, and development of allocated operational teams.
* Ensure all warehouse and badging staff carry out their duties in line with Tower Supplies Policies, ISO procedures and approved training guides.
* Review and implement processes to ensure that efficient operational practices are employed and encourage a culture of ‘right first time’.
* Conduct monthly documented 121 with all members of the team as part of Operations KPIs and team development.
* Produce and implement resource plans ensuring staffing levels are aligned with the plan/demand and budget to meet SLA’s and delivery of projects within the agreed time frames.
* Responsible for the recruitment, development, and performance management of your teams.
* Manage absence, ensuring timely return to work meetings with all absent staff.
* Ensure all machinery and equipment is fit for purpose, service contracts are in place and preventative maintenance and repairs are carried out in a timely and efficient manner.
* Ensure the QC checks are carried out to the highest level of accuracy and records stored in line with ISO procedures.
* Provision of management reports, KPI’s and detailed data views and analysis.
* Support in the preparation and implementation procedures, training guides and toolbox talks.
* Any other duties as may be required from time to time.
Job Types: Full-time, Permanent
Pay: Up to £38,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Free parking
* Health & wellbeing programme
* On-site parking
* Profit sharing
* Referral programme
* Sick pay
Schedule:
* Monday to Friday
* Night shift
Experience:
* Warehouse management: 3 years (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
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