Description Are you looking for a role where you will be part of a team with global partners and responsible for both client service and operations functions? Then join our team. As a Margin & Collateral - Analyst in the Cleared Margin Client Service Team within Prime Financial Services, you will manage Margin Settlement for both Futures & Options and OTC Cleared Products within the Equities Markets department of JPM. You will undertake the essential task of agreeing and settling margin values (Primarily Cash or Securities) with clients for the purpose of covering the Banks risk for CCP Trading Cleared activity. Job responsibilities Books Client Agreed Margin & Answering of incoming margin calls (requests for assets) sent by clients, by comparing them to JP Morgan's exposure and agreeing on the amount and type of asset to be moved Follows up on any counterparty failed settlements and investigation of disputed margin requirements Resolves incoming queries regarding a client’s portfolio on time Escalates issues in line with regulatory requirements accurately and appropriately Performs continued development of the Clearing Client Service offering & efficiency generation Provides a flexible approach in order to support the prime brokerage/clearing businesses in a continually changing market environment Required qualifications, capabilities, and skills External Client services experience, or similar experience interacting with senior/demanding internal clients and effective relationship building with a wide variety of stakeholders, for example; Clients, Credit Execs and Business Partners Problem solver with the ability to assist in the development of solutions for clients and strategic thinker, able to review and implement process improvements High level of accuracy and attention to detail is required and highly numerate with good keyboard and core system (Outlook, Excel, Word) skills Ability to adhere to strict deadlines/procedures and work in a methodical and organised manner Strong Risk and Control Awareness – with the ability to push back on stakeholders when risk/controls could be compromised Dynamic & proactive team player, ensuring that the team works together in the most efficient manner Preferred qualifications, capabilities, and skills Part time position with a preference of Monday and Tuesday being working days