Red Hotels are looking for a barista/bakery host to help join our fabulous team and support our Food & Beverage Managers deliver service excellence. We are seeking a charismatic and professional host to be the face of our bakery. The ideal candidate will have a passion for customer service, a keen eye for detail, and the ability to create a welcoming atmosphere for all our guests.
Key Responsibilities:
* Warmly greet and seat guests, ensuring an excellent first impression.
* Take accurate food and beverage orders, catering to guests' specific preferences and dietary requirements.
* Serve food and drinks promptly and efficiently.
* Maintain cleanliness and organization of the dining areas.
* Assist with the preparation and setup of dining areas for events and private functions.
* Handle guest inquiries and complaints with professionalism and a positive attitude.
* Collaborate with kitchen and bar staff to ensure smooth service.
Requirements:
* Previous experience in a similar role preferred.
* Delivery of exceptional hospitality in a warm and friendly manner.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and manage multiple tasks.
* Strong organizational skills and attention to detail.
* A positive attitude and a team player mentality.
* Flexibility to work evenings, weekends, and holidays as needed.
You must be passionate about delivering consistent, impeccable service and hospitality to our guests whilst reflecting our relaxed approach.
As a family-owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
* £12 per hour PLUS a share of the Hotel Tips.
* A people-centric working environment.
* Learning and internal career progression opportunities.
* A permanent contract with 28 days holiday per year (29 after 1 year).
* Long service scheme, enjoy a free stay at Bedruthan after your first year!
* Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
* Local partnership discounts.
* Health Shield Healthcare Plan.
On-site team accommodation is available.
Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality. Joining our team isn’t just a job; it’s a lifestyle choice.
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