37 hours per week
Please email info@thefoxton.org an application form - we will not accept a C.V.
What we offer:
* 28 days annual leave plus additional bank holidays rising to 30 days after 5 years.
* Additional days leave for your birthday.
* Health Plan – claim expenses back for dentist, prescriptions, optical, treatments plus others.
* Blue Light Card.
* Discount on retail stores and travel.
* Sick Pay.
* Company Pension.
* Free Parking.
* Casual Dress.
* On-going training.
The Foxton Centre aims to work with the most marginalised communities in Preston to provide them with opportunities to flourish as human beings. From our community base, we work with many people on the margins of city life – rough sleepers, street sex workers, young people in the Avenham district – who often face problems with poverty, addiction, and mental health issues.
As we grow, we are looking for passionate, highly motivated individuals to join our team.
Main Role:
To provide cover to our emergency accommodation seven days a week as an emergency accommodation for rough sleepers and clients with complex needs. To ensure the safety of residents and to offer support and 1:1 work through a case load.
Main tasks and responsibilities:
* Maintain a caseload of clients and offer clients assertive, consistent, ongoing advice and guidance tailored to their individual needs.
* Complete Assessments with clients and meet their immediate needs regardless of what time of day or night they enter the HUB.
* Responsible for liaising and networking with partner agencies and feeding into strategic multi-agency groups, as well as completing referrals to other agencies.
* Carry out risk assessments in relation to all clients, and carry out regular reviews in line with our risk management protocols.
* Administration duties such as compiling statistics and progress reports, including recording and monitoring of case loads.
* Evaluate and monitor the work as required and update monitoring databases including reviewing client progress with service users using evidence-based review tools.
* Identify ways in which project services can develop and improve with special reference to homeless and vulnerable people in Preston.
* Participate and contribute to Foxton Centre Team, contributing to the ethos of continuous improvement.
* Proactively engage with difficult and vulnerable clients and support clients to make informed choices about their own wellbeing.
* Advocate where possible on behalf of clients with external agencies e.g. Drug / Alcohol Services, Probation, Health Care Providers.
* Motivate and help clients access pathways to accommodation and ensure they comply with terms of their tenancies.
* Carry out room checks and maintain a welcoming and friendly environment.
* Ensure appropriate funding and administration is completed for clients and the HUB.
* Undertake welfare checks and safeguarding referrals where required.
* Provide clients with practical and emotional support to address clients’ needs, active engagement, and build on clients’ strengths.
* Ensure that vacant rooms are ready for new clients as soon as possible, taking appropriate steps to enable new referrals into the service.
* Ensure all service users case files are up to date and relevant, in line with The Foxton Centre policy and procedures.
Other tasks and responsibilities:
* Undertake training as required.
* Attend regular supervision and undertake training.
* Attend and participate in regular Team Meetings.
* Address any anti-social behaviour, complete housing benefit claims, and address any issues in a timely manner.
* Liaise with other relevant agencies.
* Diffuse difficult or dangerous situations and seek assistance when required.
* Have an awareness of hygiene, health and safety issues and fire alarm procedures.
* Prepare rooms for new service users.
Person Specification:
* Experience in working with clients experiencing homelessness.
* Managing complex and difficult situations in relation to people.
* Experience of case work including case management systems.
* Experience of completing administration tasks such as compiling data, stats, and reports.
* An understanding of housing issues and regulations.
* Ability to liaise with and co-ordinate the work of a number of agencies/individuals to achieve effective outcomes for clients.
* An understanding of the issues involved in providing support to people with mental health and complex needs.
* Adhere to policies and procedures within the organisation.
* Ability to be flexible in approach and a commitment to Diversity and Equality.
* Understanding of professional boundaries and the importance of confidentiality.
* Understanding of the issues involved in providing support to people with complex support needs including alcohol and substance dependency, as well as enduring mental health needs.
Job Types: Full-time, Permanent
Pay: £24,146.00 per year
Benefits:
* Additional leave.
* Casual dress.
* Company pension.
* On-site parking.
* Sick pay.
Shift:
* 10 hour shift.
* 8 hour shift.
* Day shift.
Work Location: In person
Application deadline: 25/10/2024
Reference ID: emergency accom
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