3 rd Line IT Support Engineer. My client based in Newcastle are looking for a 3 rd Line IT Support Engineer but would consider an experienced 2 nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression This role offers hybrid working depending on project work and is very flexible on working hours You will be responsible for performing in-depth solution research to assist with incident management or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills/experience: Active Directory Windows Server Azure 365 Some experience of SQL to some level is essential Hyper-V exposure or VMWare Enterprise storage technologies including SAN Excellent communication skills Experience/understanding of ITIL Any ITIL, Always On, Microsoft Certifications are a bonus Client also offers a one stage video interview process Please note this role does require you to have a full driving licence/car for occasional site visits/ being on-call. For further information and a full job spec please send in your CV ADZN1_UKTJ