Sales Coordinator
About Flannery Plant Hire:
We are a leading provider of plant hire services across the UK. With decades of experience in the industry, we offer an extensive fleet of modern, well-maintained equipment ranging from excavators to dump trucks, all backed by a commitment to safety, reliability, and exceptional customer service. We work closely with clients in construction, civil engineering, and infrastructure, ensuring they have the right tools to get the job done efficiently.
Role and Responsibilities:
* The sales coordinator role is an essential part of the Flannery Plant Hire sales team, designed to assist the sales team in managing customer relationships and contributing to the overall efficiency and success of the sales department.
* Provide exceptional support to customers via phone, email, and in-person interactions while addressing customer inquiries and resolving issues in a timely and professional manner.
* Assist in the preparation of sales quotations and contracts, ensuring all documentation is accurate and up to date.
* Maintain and update customer records and sales databases, ensuring all information is accurately recorded and easily accessible.
* Conduct research on potential clients and market trends to support the sales team's efforts in identifying new business opportunities.
* Collaborate with the sales team to develop and implement sales strategies, providing administrative support to ensure the smooth operation of the sales department.
* Prepare regular reports on sales activities, customer feedback, and customer reports.
* Assist in the analysis of sales data to identify areas for improvement.
* Participate in ongoing training and development programs to enhance sales skills and knowledge of the plant hire industry.
* Assist in the preparation of bids and tenders where appropriate.
Experience & Skills Required:
* Experience in administration and/or sales within the plant hire and/or construction industry.
* Excellent verbal and written communication skills with the ability to influence and negotiate effectively.
* Strong customer service orientation with a commitment to building long-term relationships.
* Ability to identify and resolve issues quickly and effectively.
* Ability to work on your own initiative and as part of a team where appropriate.
* Strong administration and organizational skills with the ability to manage multiple tasks and priorities simultaneously.
* Attention to detail and accuracy in data entry and documentation.
* Proficient in Microsoft Office Suite.
* Experience in using a CRM system.
* Full UK driving license.
Flexible Working Opportunities:
We are committed to supporting flexible working arrangements for our office-based roles. Feel free to discuss your flexibility needs during the interview stage, and we will explore what options may be possible within the scope of the position.
What We Offer:
We offer a highly competitive salary and package that reflects your skills and experience.
Enjoy 23 days plus bank holiday annual leave and personal leave to maintain a healthy work-life balance.
Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.
Access to free, confidential support services for personal and work-related issues.
Join a company that prioritizes safety and sustainability, ensuring a safe and eco-friendly working environment.
Work with the best and latest plant and machinery in the industry.
Be part of a supportive and collaborative team that values each member’s contribution.
Acknowledge and reward outstanding performance and dedication with various recognition programs.
Equal Opportunities:
At Flannery Plant Hire, we flourish by embracing differences, whether they stem from social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation, or any other protected characteristic. We recognize that diversity unleashes a wealth of innovative thinking, which is integral to building successful and high-performing teams. We call it "Empowering Everyone."
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