Job summary
We are looking to recruit a highly organised, enthusiastic and approachable individual with excellent communication skills (both written and verbal) into the role of Personal Assistant to join our busy but very friendly Cancer Services team based at The Royal Shrewsbury Hospital.
The successful applicant will provide a high quality, comprehensive, personal secretarial and administrative service to the Head of Cancer Services and Lead Cancer Nurse and the Cancer Services department liaising with various levels of personnel including operational staff, managers and senior clinicians.
The successful candidate will be expected to work accurately under pressure with the ability to manage and prioritise their own workload, provide and receive complex, sensitive or contentious information which may require tact, diplomacy and persuasive skills.
The ability to produce agenda's, take accurate formal minutes, track actions with action plans and ensure documentation is updated, is essential to this role.
Main duties of the job
Duties include, but are not limited to:
1. Act as the first point of contact for the Cancer Services department.
2. Dealing with telephone enquiries, taking messages and escalating as necessary.
3. Diary/email management.
4. Organisation and minute taking of meetings.
5. Management of Office systems.
6. Preparation and maintenance of workforce documentation
7. Preparation, typing and distribution of correspondence, reports and ad hoc papers.
8. Co-ordination of recruitment processes on behalf of Cancer Services.
9. Regular use of Outlook, all Microsoft packages, Oracle, Health Roster, MS Teams & TRACS (experience of these would be advantageous)
10. Dealing with issues of confidential and sensitive nature.
11. Exposure to patient information that can be of an upsetting nature
12. Management of the booking calendar for Cancer Services MDT room.
13. Plan and co-ordinate Employee-led appraisals on behalf of the Cancer Services management in line with Trust policy.
14. Co-ordination of recruitment processes on behalf of Cancer Services.
About us
The Shrewsbury and Telford Hospital NHS Trust can offer you a great opportunity to work within supportive friendly teams, with excellent professional NHS job development opportunities.
The Trust has a vision for the future that puts the patient at the heart of everything we do and is guided by a set of values about which we care deeply, and the Cancer Services Department is seeking to recruit a Personal Assistant who exemplifies the values to join our team.
The successful applicant will be joining the Cancer Services team based at The Royal Shrewsbury Hospital. As a department we work closely with the Clinical teams throughout the trust. We promote a friendly, approachable and supportive team atmosphere to deliver a high standard service.
SaTH offers great benefits which include:
15. Generous Annual Leave Entitlement
16. Access to NHS Discounts
17. Flexible Working
18. Access to NHS Pension Scheme
19. Salary Sacrifice Scheme
Job description
Job responsibilities
For full duties and responsibilities, please refer to the attached document entitled Job Description.
Person Specification
Education and Training
Essential
20. NVQ 3 Business Administration or equivalent qualification/experience
21. RSA / OCR Typing Qualification
22. Microsoft Office Packages
Experience and knowledge
Essential
23. Experience of providing secretarial support to a manager
24. Experience of producing agendas, minute taking, tracking actions, diary management
25. Experience of team/workforce supervision
26. Experience of a successful management of (a number of) projects
27. oKnowledge of full range of secretarial policies and procedures
Desirable
28. Experience of working in Cancer Services or a hospital setting.
29. Experience of using relevant bespoke Health or Trust IT products such as e-Rostering software and ESR.