Job Description
Business Unit: Technology Operations & Cyber Security (TOCS)
Salary Range: £50,000 – 60,000 per annum DOE + red-hot benefits
Location: UK Hybrid – remote working with occasional travel to local hub
Live for the weekday. Live a life more Virgin.
Our Team
We want our Asset Management core services, to be fit for purpose and continuously improved to ensure our Service, Asset & Configuration Management (SACM) platform and processes are best in class. SACM is a crucial process in IT Service Management (ITSM) that ensures the effective management of IT assets and configuration items throughout their lifecycle.
We’re looking for a dynamic specialist to join our busy SACM team and lead service discovery activities to ensure all Configuration Items (CIs) and services in the Configuration Management Database (CMDB) are accurately mapped, correctly related, and have clearly defined ownership.
What you’ll be doing
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1. Lead creation, and ongoing revision, of the Configuration Management Standard and Configuration Management Plan. Ensure compliance with all risk, data and overarching governance requirements.
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2. Lead the identification and development of new CI types and data source integration solutions, enhancing the overall Configuration Management framework...