Role Title: Program Manager
Office Location: UK - London
Duration: ASAP until 30 May 2025
Working Schedule: Hybrid
Working Hours: Normal business hours
Hourly rate: £46.15
Responsibilities:
This individual will play a key role in supporting the Compliance Operations team by:
* Managing Compliance Issues: Support the team in effectively managing compliance issues, including tracking, investigation, resolution, and reporting.
* Maintaining Compliance Documentation: Ensure that compliance documentation is up-to-date. This includes policies, procedures, guidelines, and training materials.
* Driving Operational Excellence: Actively contribute to enhancing and streamlining existing operational processes, including identifying areas for automation and efficiency gains.
* Developing New Processes: Collaborate with the team to map and implement new processes to address emerging compliance needs, organizational changes, and challenges.
Key Projects or Initiatives:
* Compliance: Provide operational support to the DMA/DSA Independent Compliance Functions, assisting with the implementation and ongoing management of ICF compliance requirements.
* Operationalizing Roles and Responsibilities: Work with Content, Competition, Consumer Protection, and AI teams to operationalize compliance responsibilities.
Skills and experience:
* Risk and Controls Fundamentals: Solid understanding of risk and control principles and auditing methodologies.
* Operational Compliance Expertise: Demonstrated experience in managing operational compliance processes, (e.g. issue management, stakeholder engagement, and communication, etc).
* Google Workspace Familiarity: Advanced skills in Google Workspace applications (Docs, Sheets, Slides, etc.) with the ability to comfortably level set and architect presentations and communications for leadership.
* Effective Communication: Excellent written and verbal communication skills, including the ability to explain compliance concepts clearly and concisely to diverse audiences.
* Cross-Functional Collaboration: Strong collaboration skills and ability to build relationships and work effectively with stakeholders across different parts of the business (e.g., Global Affairs, PAs, IA, Legal, etc.).
* Solution-Oriented Mindset: Proactive problem-solving skills with the ability to analyze situations, identify root causes, and develop and implement effective solutions.