Summary
We have a fantastic opportunity for a Business Administration Apprentice to work alongside our Part Time Qualifications Team providing general administrative support to the Adult Skills Department. This apprenticeship will be working from both campuses our City Centre Campus and our Somer Valley Campus.
Wage
£19,240 a year
Training course
Business administrator (level 3)
Hours
Monday to Thursday 8.30am until 5pm. Friday 8.30am until 4.30pm. You will have an hour for lunch each day.
37 hours a week
Start date
Thursday 1 May 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Key Responsibilities:
Capturing Progression Data:
* Collect, organise, and maintain data related to learner progression and achievement
* Update and ensure the accuracy of learner records on the college’s learning management systems
* Assist with generating reports to track learner outcomes and progress against set targets
* Capture and report data on barriers to learning for adults in the region which prevent progression and engagement
* Liaise with the Careers Team to support learner progression and planning, ensuring all data is captured for reporting purposes.
Outreach to Support Curriculum Intent:
* Communicate with learners to gather feedback on course content, engagement, and progression.
* Support the ACL Coordinator in the curriculum creation by providing learner feedback regarding need targeted within Tailored Learning outcomes.
* Provide administrative support for outreach activities aimed at engaging learners and supporting curriculum delivery.
* Assist in coordinating events or meetings to ensure alignment of curriculum delivery with learner needs.
Intake Analysis of Demographics:
* Support in gathering and analysing demographic data from learner intake forms.
* Identify trends and patterns in learner demographics to support curriculum planning and recruitment efforts.
* Prepare and present reports on demographic insights to assist with strategy development.
General Administrative Support:
* Provide general administrative support to the Adult Skills Department, including filing, documentation, and correspondence.
* Assist with scheduling meetings, preparing agendas, and taking meeting minutes.
* Support with the planning and coordination of departmental events, workshops, and training sessions.
* Support with attendance of events to support learner engagement and department promotion.
Data Management & Reporting:
* Ensure that all learner data is recorded accurately and securely.
* Assist with compiling data for regular departmental reports and audits.
* Support the analysis and interpretation of data to inform decision-making.
Learning and Development:
* Participate in ongoing training and development to gain a thorough understanding of business administration processes.
* Apply knowledge gained through the apprenticeship to improve efficiencies and effectiveness within the department.
Skills & Qualifications:
* A genuine interest in developing a career in business administration, preferably with an interest in education or training.
* Strong communication and interpersonal skills to work effectively with learners and staff.
* Excellent attention to detail and organisational skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Ability to handle confidential information with discretion and professionalism.
* An ability to work independently and as part of a team.
* Good analytical and problem-solving skills.
* Strong time management skills and the ability to prioritise tasks.
Desirable:
* Previous administrative or customer service experience, preferably within an education setting.
* Experience using learner management systems or database systems.
* Driving license.
Where you’ll work
Avon Street
Bath
Somerset
BA1 1UP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BATH COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Your apprenticeship training will take place weekly, delivery of your learning will be delivered via Teams.
Requirements
Essential qualifications
GCSE in:
* English (grade 4/C or above)
* English (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Logical
* Team working
* Initiative
* Patience
Other requirements
You will be required to work from both campuses, our City Centre Campus and our Somer Valley Campus in Radstock. You will need to make travel arrangements.