Job Title: Managed Print Service Field Engineer
Location: St Asaph, Wales
Salary: £28,000 - £35,000 per annum (depending on experience) + Company van provided
Job Type: Full time, Permanent
Working Hours: 5 days a week, 9am to 5.30pm
About Us
Office Equipment Systems (OES) is a leading provider of managed IT, print, and communication solutions. Since 2009, we have been delivering reliable technology services to businesses, focusing on managed print services, IT support, and communications. Our goal is to offer exceptional service to small and medium businesses throughout the UK.
Position Overview:
We are currently recruiting a Field Service Engineer to join our managed print team, based at OES, St Asaph, North Wales. This is a full-time role, with working hours from Monday to Friday, 9am to 5:30pm.
Main Duties and Responsibilities
Service Delivery:
1. Work closely with our experienced Service Team to respond to client requests promptly and within set SLA response times
2. Provide high-quality service levels to clients at all times
3. Carry out repairs on reported devices, provide technical support, and perform regular scheduled maintenance calls
4. Keep up to date with all manufacturer service bulletins
5. Maintain responsibility for managing stock...