Administrator to Capacity Management Team
An exciting opportunity has arisen to work as part of the Capacity Management Team administration team. The post is for a Band 3 FTE Permanent position.
Are you enthusiastic about working in a specialised environment with an unpredictable workload? Would you like to be part of an exciting evolving team? If so, we have the role for you. You will be able to demonstrate the ability to take responsibility for completion of tasks and be capable of working under continued pressure. You must have excellent communication skills and have a proven ability to work to deadlines as well as being able to manage your workload. Computer skills and previous NHS experience are required.
Main duties of the job
The main duties of the role include general administration duties: registering new patients on PAS system, listing patients on Care Cube Operation lists, arranging transfers from district general hospitals under the supervision of Hospital Coordinator. Shifts cover from Monday - Friday 08.00- 19.00 and Saturday and Sunday 09.00-17.00. WTE 37.5 hrs. The shifts worked would be 4 during the week 9.30 x 3 and 1 x 9.0 hours. Weekends are on a rotational basis with other members of the Admin Team, the hours would be 08.00-17.00 both Saturday and Sunday and 2 x 10 hours in the week leading up to the weekend being worked.
Job responsibilities
JOB SUMMARY
The post holder will be responsible for providing an administrative and secretarial service to the Hospital Coordinators, assisting with administrative systems to support both the effective management of beds within the Trust and the implementation of Booking.
PRINCIPAL ACCOUNTABILITIES
* Provide the administrative/secretarial support to the Capacity Management Team.
* Co-ordinate and distribute the Hospital Bed/Site Management rota each month.
* PPCI service: register all relevant information onto ICS/PAS and EPR Patient Flow system upon activation of the PPCI bleep in preparation for their arrival into Cath Lab, admit, print labels and deliver to Labs once the patient arrives.
* Converse daily with the discharge team regarding possible swaps and in/out transfers to and from the trust, chase up any delayed discharges of patients and provide ad hoc information regarding the same during weekends.
* Production of general correspondence such as reports, rotas, and presentations.
* Allocate Manager on-call for approximately 4 months in advance ensuring this is done on a rolling rota.
* Processing referrals for Urgent Inpatient Transfers, registering all patient information upon receipt and sending referrals to the appropriate consultant. Chase up any missing clinical information as required.
* Update and maintain the Surgical Urgent Database keeping records of correspondence, informing referring trusts of operation dates and notifying to stop the necessary medication within the time scales as appropriate.
* Deal with enquiries by letter or telephone from patients, wards, general practitioners, outside Trusts, other services, and agencies.
* Accept transfer details from other trusts and give loading doses as per protocol, arrange for patient beds in line with transfer guidelines and with the supervision of the Hospital Coordinators.
* Collate information for audit purposes and produce reports.
* Listing for Cath Lab lists. Update and amend Ops list as required.
* Booking of Multi-Occupancy Vehicle on a daily basis.
* Winter Sit Rep Audit Reporting (Nov-March).
* Have responsibility for ordering stock and equipment.
* Arrange for all old documentation to go to Restore Archiving, keeping a database to show this.
* Carry out all duties required which are consistent with the responsibilities of the grade.
* Provide cover for various roles within the team.
* Provide solutions to problems and queries as they arise, feedback to Hospital Coordinator as required.
Person Specification
Qualifications & Education
* RSA STAGE II or Equivalent
* Knowledge of Medical Terminology
Skills & Abilities
* Ability to communicate time-sensitive information.
* Clear and effective written and verbal communication skills.
* Able to use initiative and work to deadlines in specific areas such as auditing, producing reports, and data collection in line with Trust's policies.
Values & Behaviours
* Work well as part of a team.
* Good timekeeper.
* Ability to use initiative to prioritise workloads.
Knowledge and Skills
* Knowledge of Microsoft Office, Excel, PowerPoint, Outlook.
* Usage of PAS System, Electronic patient records.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Liverpool Heart and Chest Hospital
Address
Liverpool Heart & Chest Hospital NHS Foundation
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