Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society where we deliver complex projects across the country.
We currently have a fantastic opportunity for an Applications Support Specialist to join our IT team based at our Leavesden, Hertfordshire office. This role can be done on a hybrid basis, but with the expectation you are in Leavesden at least 2 days per week. The role’s purpose will be to contribute to delivering, supporting, configuring, testing, and maintaining Business Systems that align with IT strategies and business needs.
What you'll do:
* Understand the business processes practiced in designated areas of the business, and contribute to the development and re-engineering of these processes.
* Work closely with business users and IT staff to understand and define business requirements, and produce and agree accurate specifications against these requirements.
* Deliver reliable, supportable systems which facilitate Skanska UK’s Business processes, and fit into the overall Applications architecture.
* Deliver IT projects in accordance with specifications, costs, and timescales agreed with customers.
* Proactively handle all Incidents, Problems, and change requests within the IT strategic support tool according to the IT Service Management Policy.
* Effectively contribute to IT project and service delivery work commensurate with other responsibilities and commitments.
* Assist with reviews of system capabilities with a view to suggesting possible future application and technological enhancements as per the IT Technology Selection procedure document.
* Engage in a wide range of support and maintenance duties across the full portfolio of Business Systems.
* Share technical and business process knowledge across IT and the business.
* Support, document, and facilitate the transferral of system support knowledge to the Service Delivery Workstream in agreement with IT Management.
What you'll bring to the role:
* Experience in supporting, testing, and deploying business systems.
* Experience in managing a team of IT professionals.
* Experience in Business Systems such as: Azure Platform, IIS, Windows Server Platform (VM), PAAS (MS SQL Server, IAAS).
* Experience in Applications such as: Concept, ARC-GIS, Key2, Cirus Telephony System, Oracle P6, Condeco, OSHENS, CostOS.
Equal opportunities
We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.
We welcome you to ask about flexibility at the interview stage and we will explore what is possible for the role.
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