Are you a person who is passionate about providing excellent customer service to patients, carers, and relatives?
An exciting opportunity has arisen for a Band 2 Receptionist to work in our Antenatal and Gynaecology Outpatient Department at East Surrey Hospital predominantly. You will be working with colleagues and other healthcare personnel within the team to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standards and Trust policies, procedures, and guidelines. You will need to liaise with medical staff, clinicians, health records staff, and other departments as appropriate to provide an excellent standard of care and customer service.
We are looking for you to apply if you are a motivated receptionist with knowledge and experience in an acute care setting. You will have excellent interpersonal, IT, and communication skills with the ability to organise, manage, and plan your workload effectively. You will need to be dedicated and passionate in your role working with patients, carers, and relatives.
You will need to be energetic and dedicated to working in a busy outpatient department. As the post holder, you will be responsible for designated clinics, including the preparation and storage of medical notes, the reception and discharge of patients from the Trust's electronic patient records without supervision or direction.
Main duties of the job
Due to the nature of the role, the post holder will be based onsite and will be required to work the regular 5 days working patterns.
About us
We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate, and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services while Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services.
* Winners of Health Service Journal Acute Trust of the year award 2021.
* National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
* We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.
Job responsibilities
Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.
Person Specification
Criteria
* Evidence of a good standard of written English appropriate to the role.
* Good general working knowledge of IT including Microsoft Office.
* Suitability for the role evidenced in supporting statement.
* Evidence of essential experience for the role.
* Meet the essential education/qualifications required for the role.
* Hold the necessary mandatory professional/clinical registration.
* Evidence of the Trust values and behaviours.
* Evidence of any other essential criteria outlined in the person specification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr