Whg are looking for up to four new Board members to support the organisation’s vision and plans for the future, ensuring the right people and resources are in place to get there. We are seeking new board members with experiences and skills in: Housing management – knowledge and expertise gained from working in the social housing sector either in a housing provider or an associated professional service or from being involved in the work of housing associations through other means Customer service, customer involvement and engagement New build housing development and asset management (reinvestment and regeneration) Finance – including strategic financial planning/treasury IT, cyber security, AI, digitalisation The socio-economic environment in which whg and other housing associations are operating – so good awareness of our services, our customer base and the external factors that impact upon our communities. One of the Board positions will also take on the role of Chair of the Customer Service Oversight Committee from October 2025. Previous experience as a Board member (Non-Executive Director) is desirable but not essential – we want Board members who can align with the whg values and way of doing things. What do you need to know? Well firstly, whg is a housing provider formed 21 years ago. We are a large-scale voluntary transfer organisation, having acquired many of our homes from Walsall Council. In those 21 years, we have grown through developing new homes and some small-scale acquisition of properties. We are a community-based organisation anchored in neighbourhoods, working directly with our customers in their homes and communities. Our base is in Walsall, but we have broadened our geography and now operate in other local authority areas, throughout the Midlands. As well as our key landlord functions, we deliver a range of services to support our customers which include employment and training initiatives, money advice, health and wellbeing services. We have a great track record of working with other agencies, including the NHS, private developers and local authorities. You can find out more about us here https://www.whg.uk.com/about-us/ We are financially robust with strong governance, evidenced in our 2024 regulatory inspection by the Regulator of Social Housing which rated us G1/V1/C1 – we are currently the only housing provider in England with over 10,000 homes to have these top ratings and we are proud of this achievement. This evidences our reputation as a strong partner with whom to do business. Pulling all of our work together is Our 2030 Plan, setting out our ambitions for the next stage of our journey. This is where our Board plays such a key role, guiding and shaping whg’s services and seeing how whg can have the biggest positive impact possible in an external environment that remains challenging in so many ways. We are proud of the work that whg carries out for its customers and communities and the Board are mindful of the role we play in steering the organisation and ensuring it continues to remain true to its purpose. Board members at whg want to ensure that customers’ (and future customers’) priorities, needs and aspirations for housing are at the heart of decision-making and service delivery. Put all this together and it is clear that strong leadership, proven expertise, wide-ranging knowledge and an aptitude to be able to think strategically and to deal with complex matters is necessary now more than ever for Board members. Does that interest you? Can you bring your experience to our Board table and contribute to these discussions, working with the Executive team and other colleagues to lead, to challenge and to support? To apply for one of our Board member jobs, visit Board member jobs at whg to download our recruitment pack and email your application before Monday 3 March 2025.