EMJ is looking for an Operations Lead to ensure that all fundamental tasks involved in running a high-performing Operations function are performed to a high standard.
The ideal candidate is a positive, can-do go-getter, who brings vibrant energy and enthusiasm to the office every day. A natural leader, motivator, and mentor. Super organized, with amazing attention to detail and very calm under pressure. Well versed in booking efficient and cost-effective international travel for employees.
Full of innovative ideas for expanding and improving the company!
What We Offer
* Be part of a fast-paced, supportive team that values innovation and excellence.
* Work in our vibrant Moorgate office, with opportunities for professional growth and exciting projects like congress logistics and company events.
* Collaborate with a passionate team on a mission to elevate healthcare globally.
* 25 days of annual leave (plus bank holidays), 1 additional volunteering day off, after probation BUPA cashback scheme, after a year of service AVIVA healthcare; for more info see our Benefits page!
* Opportunity to be the best version of yourself, a Gold Medal Winner.
Expectations
* Organize employee attendance of various international and domestic events, including scheduling, travel, and accommodation; liaising with event organizers, travel and hospitality providers; conducting post-event briefings; supporting EA with organizing several internal company events and ensuring that they are carried out to a high standard; organizing logistics for external meetings.
* Deliver on our 'Congress Score' - the experience employees have at various international events.
* Support Head of People with employee off-boarding, performance review management, and maintaining our HR software (HiBob) and other ad-hoc projects.
* Maintain IT systems and external IT support, including company-wide hardware and software.
* Lead the Operations Assistant to maintain a fully functioning office environment.
* Collaborate with the Process & Workflow Lead to ensure all processes, procedures, and policies are up-to-date and adhered to across the company.
* Support and advise employees where needed; support senior management where needed; manage the company calendar developing and implementing strategies to improve efficiency and productivity within both the Operations department and other departments.
* Supervise and collaborate with the operations team.
Experience Required
* Excellent attention to detail, the ability to 'sweat the small stuff', knowing the importance of the bigger picture.
* A next step up for experienced Operations Assistants, Office Administrators, Travel Coordinators, or Junior Executive Assistants; bonus if any exposure to HR process and/or CIPD trained.
* An effective communicator from the most junior to the most senior stakeholder, adept at implementing strategy and supporting employees.
Key Information
* Salary: Up to £40,000
* Reports to: Finance Director
* Responsible for: Operations Assistant
* Hours: 8.30am – 5pm, Mon-Fri
* Working pattern: Full time in office, due to the nature of the role.
* Location: This role is based onsite in our London/Moorgate office.
About EMJ
EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools, and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company.
At EMJ, we believe in…
* Entire buy-in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.
* Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.
* Going the extra mile: Always give your best performance; this will create a team that is different to anything else, full of hard working, gold medal winners.
Find out more about us and careers at EMJ.
Application process:
Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this, there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
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