Job summary We are looking for an experienced medicalreceptionist to join our team at Hollyoaks Medical Centre. We require a receptionist with a good understandingof EMIS WEB and proven experience of working in a fast paced environment. Theideal candidate will be highly motivated and able to work under pressure tomeet deadlines. Main duties of the job We require a receptionist with a good understanding of EMIS WEB. The ideal candidate will be highly motivated andable to work under pressure to meet deadlines. You will need to be a confident,loyal, hard-working, team player with excellent communication skills and acan-do approach to your work. About us Hollyoaks Medical Centre is a friendly practice of4,500 patients. The practice team works to high standards at all times in afast friendly paced atmosphere. Job description Job responsibilities Reception/Administration duties: Providing thefirst point of contact to patients and other visitors to enable access toappropriate services in a professional and courteous manner. To have a thoroughknowledge and work in accordance ofpractice policies and procedures. Receive and maketelephone calls as required. Divert calls and take messages, ensuring accuracyof detail and prompt appropriate delivery. Liaise with localhospitals and other agencies as appropriate. Receive telephonecalls and enter them onto triage list as appropriate, ensuring accurateinformation is recorded to enable the clinical team to deal with patient querieseffectively. Give results of investigations/tests,i.e. blood, urine, etc. to patients Registration ofnew patients and updating patients' records as required. Deal with allgeneral inquiries, explain procedures, and make new and follow-up appointments. To Provide supportfor clinicians to enable the effective day-to-day running of the practice. To undertake anyother tasks allocated by doctors /managers. RepeatPrescriptions: To have a thoroughknowledge of the repeat prescription procedures Action repeatprescription requests and ensure that they are ready for collection by thepatient within 48 hours. To deal withqueries relating to repeat prescriptions Job description Job responsibilities Reception/Administration duties: Providing thefirst point of contact to patients and other visitors to enable access toappropriate services in a professional and courteous manner. To have a thoroughknowledge and work in accordance ofpractice policies and procedures. Receive and maketelephone calls as required. Divert calls and take messages, ensuring accuracyof detail and prompt appropriate delivery. Liaise with localhospitals and other agencies as appropriate. Receive telephonecalls and enter them onto triage list as appropriate, ensuring accurateinformation is recorded to enable the clinical team to deal with patient querieseffectively. Give results of investigations/tests,i.e. blood, urine, etc. to patients Registration ofnew patients and updating patients' records as required. Deal with allgeneral inquiries, explain procedures, and make new and follow-up appointments. To Provide supportfor clinicians to enable the effective day-to-day running of the practice. To undertake anyother tasks allocated by doctors /managers. RepeatPrescriptions: To have a thoroughknowledge of the repeat prescription procedures Action repeatprescription requests and ensure that they are ready for collection by thepatient within 48 hours. To deal withqueries relating to repeat prescriptions Person Specification Qualifications Essential EMIS Web clinical system Previous experience as a GP Receptionist. Person Specification Qualifications Essential EMIS Web clinical system Previous experience as a GP Receptionist. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hollyoaks Medical Centre Address 229 Station Road Birmingham B47 6ET Employer's website