We're looking for someone broadly familiar with technology and technical support to join our busy Deskside team, dealing with service calls relating to IT devices and applications, as well as getting involved with designing, creating, supporting & improving new and existing deskside-related infrastructure services, products and platforms.
You don't need in depth expertise, but an understanding of information security and security controls is important, as is fundamental technical understanding. Beyond that, we're looking for good problem-solving skills and the ability to take ownership of a problem and see it through to its solution.
This is a great opportunity to join a technologically complex organisation in a role where you'll receive support, encouragement and development, and great opportunities to progress.
In return we offer you:
* Hybrid working and flexi-time so you can work around your life, not the other way around!
* A market leading pension scheme - our employer contribution rate is around 29%
* A choice of working patterns *for every role* full-time, part-time, job-share.
* Maternity, adoption or shared parental leave of 26 weeks full pay (subject to qualifying criteria)
* Opportunities to learn new technology & skills on the job, utilising blocked out Protected Learning Time in your weekly schedule and taking advantage of the support of our Communities of Practice
* Employee Assistance Programmes
* Diversity Network Groups
* Mental Health Allies
* Civil Service Sports and Social club
* Generous holiday allowance – 25 days annual leave, rising to 30 days after 5 years' service in addition to 9 public holidays
Location: This role is located at our Manchester office and requires on-site attendance 5 days a week due to the nature of the role.
Working Patterns: All our vacancies are offered as a changeable option of Full time, Part time, Adaptable working, Job Share.
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